
Rotana Hotels
Abu Dhabi, UAEPosted today
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We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as bull; Pick up passport copies at the designated area bull; File all passport copies per day and hand it over to the concierge bull; Work with computer and scanner to send all the necessary information bull; Maintain an up to date knowledge of the hotel and services bull; Prioritize and perform accordingly to ensure that data 's are handled immediately with speed and efficiency bull; Maintain a systematic and organized filing system and regularly check/ update and reorganize cabinets when required
Education/ Qualifications ExperiencesYou should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English/ as well as Arabic and well versed with Computer skills.Knowledge CompetenciesThe ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative/ outgoing and with a high aptitude for customer care/ while possessing following additional competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusAdaptabilityTeamwork
Pick up passport copies at the designated area; File all passport copies per day and hand it over to the concierge; Work with computer and scanner to send all the necessary information; Maintain an up to date knowledge of the hotel and services; Prioritize and perform accordingly to ensure that data's are handled immediately with speed and efficiency; Maintain a systematic and organized filing system and regularly check/update and reorganize cabinets when required
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Get my free matchesAED 8k–12k a month· est.