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HomeJobsEmirati Talent- Customer Service Coordinator

Majid Al Futtaim

Emirati Talent- Customer Service Coordinator

full timemidDubai, UAE3 months ago
9,000-14,000 AED/mo
Retail & Entertainment

Job Description

Customer Service Coordinator | Asset Management Business Unit\u00A0 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.\u00A0 Customer Service Coordinator | Asset Management Business Unit\u00A0 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.\u00A0

Skills Required

Customer ServiceInformation Desk OperationsProcess AdherenceCustomer ExperienceMall OperationsSupport CoordinationOperational Excellence

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