Majid Al Futtaim
Emirati Talent - Customer Service Coordinator
Dubai, UAEPosted 5 months ago
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- Salary
- AED 6k–9k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Customer Support
- Work mode
- On site
About the role
Emirati Talent - Customer Service Coordinator | Majid Al Futtaim - Asset Management Business Unit The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience. Emirati Talent - Customer Service Coordinator | Majid Al Futtaim - Asset Management Business Unit The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
Responsibilities
Support the overall execution and delivery of the bespoke Customer Service program for a specific Majid Al Futtaim Mall. Manage day-to-day smooth operations of the Customer Service Information Desk and ensure all customer service-related activities comply with established processes and procedures, delivering high-level services to create an effortless, unforgettable, and sensorial customer experience.
Skills
- Customer Service
- Information Desk Operations
- Process Adherence
- Service Quality
- Mall/Retail Environment
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