Aldar Properties
Job Purpose Support the VP – Property Management, I&L and the Head of I&L in driving the operational, financial, and tenant performance of Aldar’s I&L portfolio. Lead the execution of property management activities across assigned assets, ensuring efficient day-to-day operations, high service delivery standards, and alignment with asset management objectives across logistics parks, BTS assets, and multi-tenant developments. Roles and Responsibilities Property Operations Management • Support the VP – Property Management, I&L and Head of I&L in implementing Aldar’s I&L property management framework • Oversee day-to-day operations of assigned assets, ensuring alignment with asset management strategies and KPIs • Manage FM contractors, vendors, and AMC service providers, ensuring delivery against SLAs, contractual obligations, safety standards, and compliance requirements • Oversee vendor performance, contract compliance, and service quality, driving accountability and continuous improvement • Ensure compliance with health, safety, environmental, and regulatory standards • Drive continuous operational improvements across assets Tenant Relations & Lease Administration • Manage tenant relationships to support satisfaction, retention, and lease renewals • Oversee lease administration processes including billing, collections, renewals, and documentation • Ensure timely resolution of tenant issues, coordinating with vendors and service providers where required • Coordinate with Asset Management, Leasing, and Finance teams on tenant performance and occupancy strategies Financial Performance & Budgeting • Support OPEX and CAPEX budgeting in coordination with I&L leadership • Monitor vendor and AMC-related costs, identifying efficiency and cost optimization opportunities • Track key metrics including arrears, service charge recovery, and operational performance indicators • Support financial reporting and forecasting Policies, Systems & Digitalization • Implement standardized policies and procedures aligned with I&L leadership direction • Support rollout and adoption of CAFM and digital systems • Monitor KPIs, SLAs, vendor performance metrics, and reporting dashboards • Ensure accuracy and integrity of operational data Team Leadership & Stakeholder Management • Provide day-to-day directions, performance management, and support to the property management team • Collaborating with Asset Management, Development, Finance, and Legal teams • Act as a key interface for vendors, AMC providers, tenants, and service partners • Support alignment between internal teams and external service providers Authority Liaison & Regulatory Approvals • Liaise with relevant government authorities and master developers across the Emirates to obtain required approvals and NOCs for property operations and projects • Coordinate submissions, documentation, and follow-ups related to permits, inspections, and regulatory compliance • Ensure all assets and operational activities remain compliant with local authority regulations and approval requirements • Support project teams in securing authority approvals during asset upgrades, fit-outs, and operational changes Related Years of Experience 1-3 years of property / facilities management experience Field of Experience • Property & Facilities Management • Vendor & Contract Management • Tenant Relations • Authority Liaison & Regulatory Approvals • Budgeting & Cost Optimization • Industrial & Logistics preferred Technical and Interpersonal Skills • Good understanding of property operations and FM practices • Experience managing vendors and AMC service contracts • Familiarity with UAE authority processes, approvals, and NOC requirements • Strong stakeholder coordination skills • Analytical and problem-solving abilities • Strong communication skills
1-3 years of property / facilities management experience
Property Operations Management: Support the VP – Property Management, I&L and Head of I&L in implementing Aldar’s I&L property management framework; Oversee day-to-day operations of assigned assets, ensuring alignment with asset management strategies and KPIs; Manage FM contractors, vendors, and AMC service providers, ensuring delivery against SLAs, contractual obligations, safety standards, and compliance requirements; Oversee vendor performance, contract compliance, and service quality, driving accountability and continuous improvement; Ensure compliance with health, safety, environmental, and regulatory standards; Drive continuous operational improvements across assets. Tenant Relations & Lease Administration: Manage tenant relationships to support satisfaction, retention, and lease renewals; Oversee lease administration processes including billing, collections, renewals, and documentation; Ensure timely resolution of tenant issues, coordinating with vendors and service providers where required; Coordinate with Asset Management, Leasing, and Finance teams on tenant performance and occupancy strategies. Financial Performance & Budgeting: Support OPEX and CAPEX budgeting in coordination with I&L leadership; Monitor vendor and AMC-related costs, identifying efficiency and cost optimization opportunities; Track key metrics including arrears, service charge recovery, and operational performance indicators; Support financial reporting and forecasting. Policies, Systems & Digitalization: Implement standardized policies and procedures aligned with I&L leadership direction; Support rollout and adoption of CAFM and digital systems; Monitor KPIs, SLAs, vendor performance metrics, and reporting dashboards; Ensure accuracy and integrity of operational data. Team Leadership & Stakeholder Management: Provide day-to-day directions, performance management, and support to the property management team; Collaborating with Asset Management, Development, Finance, and Legal teams; Act as a key interface for vendors, AMC providers, tenants, and service partners; Support alignment between internal teams and external service providers. Authority Liaison & Regulatory Approvals: Liaise with relevant government authorities and master developers across the Emirates to obtain required approvals and NOCs for property operations and projects; Coordinate submissions, documentation, and follow-ups related to permits, inspections, and regulatory compliance; Ensure all assets and operational activities remain compliant with local authority regulations and approval requirements; Support project teams in securing authority approvals during asset upgrades, fit-outs, and operational changes
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