Business Development Manager- PF (Outsourced)

Role : Business Development Manager - Personal Finance Location : Dubai & NE Role Purpose: Managing a Team and ensure that overall responsibilities are achieved, while projecting the warm image of ADIB, increase bank’s visibility in the Financial Market Developing new strategies for the business for the respective area and build suitable plans to increase the business. Key Accountabilities of the role Main Responsibilities: To ensure that the set target and are met/exceeded on time. Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management. Ensure adequate leave plan for the team and execution of the same effectively. Daily/Weekly Responsibilities: Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances. Monitor day to day activities of IFE’s and ensure appropriate business management/control in place. Coach Team on date-to-date business activities, guide to achieve monthly goals. Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.) Updates the leads status on time, please ensure status update before leaving your desk for the day. Ensure the daily attendance, if there is regular absenteeism then escalate to SM. Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day. To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination and arrange proper follow-up/closing of each case. Handle customer complaint directly, should not let IFE’s handle complaints directly at any point. Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes. Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s. Monthly Responsibilities : Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition. Recognize staff training requirement while evaluating their monthly performance. Arrange IFE training/coaching based on recognized area of weakness and maintain track, escalate SM if in case of hopeless. Recommend disciplinary action for those shows no improvements. Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls. Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM Annual Responsibilities: Conduct annual appraisal and recommend staff recognition. Specialist Skills / Technical Knowledge, Technical Competencies Required for this role : Familiarity with Core Banking and Application sourcing systems Outlook/Email/HR system exposure Educational Qualification: Preferably graduate. Diploma/High school based on work experience/exposure. Previous experience : 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)

Educational Qualification: Preferably graduate. Diploma/High school based on work experience/exposure. Previous experience: 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance).

Main Responsibilities: Ensure targets are met/exceeded on time. Ensure team adheres to ADIB policy and procedure in day-to-day business management. Ensure adequate leave plan for the team and execute effectively. Daily/Weekly Responsibilities: Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances. Monitor day-to-day activities of IFE’s and ensure appropriate business management/control. Coach team on day-to-day business activities to achieve monthly goals. Review and recommend standard credit applications and ensure authenticity of critical documents (MRF, identification documents, bank statements, etc.). Update leads status on time. Ensure daily attendance; escalate absenteeism to SM. Ensure disbursement files are in order before forwarding to RFO, cross-checking customer documents. Files must be sent to RFO immediately or within next 1 working day. Ensure proper handover of all customer-related files/documents before staff leaves or in event of resignation/termination. Handle customer complaints directly. Ensure all IFE’s are aware of products, policies & promotions and keep them updated. Open business channels by visiting potential employers/high net-worth customers and introduce them to IFE’s. Monthly Responsibilities: Motivate high achievers in team meetings; provide opportunities to others; foster healthy inter-team competition. Identify training requirements, assess monthly performance, arrange IFE training/coaching, escalate if needed. Recommend disciplinary action for persistent underperformance. Support SM on Al Khair STL/Settlement/Clearance/STL. Visit 2 ministries/Departments/Listed companies and provide reports to SM. Annual Responsibilities: Conduct annual appraisals and recognize staff.