Senior Digital Merchandiser

Business: Dubai Mall Shopping Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. As a Senior Digital Merchandiser, you will take full ownership of the digital visual identity, storefront navigation, and visual customer journeys for Dubai Mall Online. This role bridges luxury retail visual aesthetics with high-converting e-commerce UX. You will work closely with Commercial, Marketing, Product, and external partners to curate category storefronts, operationalize new app features, and ensure flawless customer journeys. - Own Storefront Visual Strategy: Lead the end-to-end digital visual merchandising across the app homepage, category hubs, promotional showcases, and brand landing pages. - Elevate Visual Identity: Translate Dubai Mall’s premium retail positioning into digital visual touchpoints, setting a new benchmark for customer discovery and luxury retail curation. - Promotional Calendarization & Campaign Phasing: Build and execute the master visual merchandising calendar: aligning app storefront refreshes, homepage takeovers, and category features with key shopping events, seasonal moments, and promotional launches. - Multi-Brand Curation & Trend Spotting: Identify emerging retail trends and curate compelling cross-brand product edits, thematic collections, and high-velocity new arrival showcases across fashion, beauty, electronics, and lifestyle categories. - Brand Onboarding & Visual Enablement: Support newly onboarded brand partners by establishing visual merchandising standards, imagery guidelines, and standardized shop-in-shop storefront templates to guarantee consistent platform aesthetic. - Visual Customer Communication: Partner with Marketing, CRM, and Content teams to direct visual storytelling across all customer touchpoints, ensuring visual alignment between in-app banners, CRM communications, push notifications, and external marketing materials. - Day-1 Arabic Navigation Execution: Direct onsite Arabic visual communication and navigation layouts, ensuring seamless Right-to-Left (RTL) visual balance and UI compliance across all storefront hubs. - Customer Journey Testing & QC: Perform continuous testing and quality control of end-to-end customer journeys (homepage to checkout, seller filter keys, promotional banners, size guide placements) to eliminate UX friction - Ecosystem Visual Enablement: Supply standardized visual merchandising guidelines, digital assets, and campaign templates to the Emaar team and tenant partners for cross-platform and in-mall activations. - Feature Operationalization: Partner with Tech and Product teams to launch and visually optimize new app capabilities (custom storefront tools, seller filters, brand badges, size guides). - Data-Driven Merchandising: Monitor visual performance metrics (banner CTR, category conversion, click maps, search fill rates) and leverage data to continuously refine visual placement and layout architecture. As a Senior Digital Merchandiser, you will take full ownership of the digital visual identity, storefront navigation, and visual customer journeys for Dubai Mall Online. This role bridges luxury retail visual aesthetics with high-converting e-commerce UX. You will work closely with Commercial, Marketing, Product, and external partners to curate category storefronts, operationalize new app features, and ensure flawless customer journeys. Requirements: - 5+ years of digital visual merchandising experience within premium e-commerce platforms, multi-brand retail apps, or digital fashion marketplaces in the GCC. - Deep understanding of luxury retail visual standards, storefront architecture, and e-commerce conversion mechanics. - Hands-on expertise with enterprise CMS platforms, e-commerce storefront managers, and visual asset workflows. - Proven ability to collaborate cross-functionally across Tech, Commercial, Marketing, and external enterprise partners. - Exceptional attention to detail with a relentless focus on customer-facing visual quality. - Entrepreneurial mindset, comfortable building visual structures and workflows from scratch in a high-velocity environment. - Professional fluency in English; Arabic language proficiency is a strong advantage. Who excels at noon: - We're looking for people with high standards, who understand that hard work matters. - You need to be relentlessly resourceful and operate with a deep bias for action. - We need people with the courage to be fiercely original. - noon is not for everyone; readiness to adapt, pivot, and learn is essential.