IHG Hotels & Resorts
Spa Receptionist - CP
Kuwait City, KuwaitPosted 1 months ago
- Salary
- AED 4k–6k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
•Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed. •Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations. •Information Provision: Provide detailed information about spa treatments, services, packages, and products. •Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally. •Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions. •Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the s
Requirements
No distinct Qualifications or Requirements section found. Responsibilities are listed but do not specify hard requirements.
Responsibilities
Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed. Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations. Information Provision: Provide detailed information about spa treatments, services, packages, and products. Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally. Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions. Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.
Skills
- Guest reception
- Appointment management
- Booking coordination
- Customer information provision
- Communication handling
- Phone and email inquiry response
- Transaction processing
- Billing management
- Reception area maintenance
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