IHG Hotels & Resorts

Spa Receptionist - CP

Kuwait City, KuwaitPosted 1 months ago

Salary
AED 4k–6k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

•Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed. •Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations. •Information Provision: Provide detailed information about spa treatments, services, packages, and products. •Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally. •Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions. •Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the s

Requirements

No distinct Qualifications or Requirements section found. Responsibilities are listed but do not specify hard requirements.

Responsibilities

Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed. Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations. Information Provision: Provide detailed information about spa treatments, services, packages, and products. Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally. Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions. Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.

Skills

  • Guest reception
  • Appointment management
  • Booking coordination
  • Customer information provision
  • Communication handling
  • Phone and email inquiry response
  • Transaction processing
  • Billing management
  • Reception area maintenance

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