Guest Relations Manager

•Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service •Inspects all VIP rooms prior to arrival •Oversee maintenance of efficient repeat guest history system •Promote Inter-Hotel sales and in-house facilities •Perform such functions as to include: •Priority Club and regular guest welcome letters •Solicitation of Priority Club applications •Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure •Attending to special requests by guests

Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service; Inspects all VIP rooms prior to arrival; Oversee maintenance of efficient repeat guest history system; Promote Inter-Hotel sales and in-house facilities; Perform such functions as to include: Priority Club and regular guest welcome letters; Solicitation of Priority Club applications; Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure; Attending to special requests by guests