IHG Hotels & Resorts
Steward - CP
Kuwait City, KuwaitPosted 1 months ago
- Salary
- AED 2k–3k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
FINANCIAL RETURNS •Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook •Comply with Company Grooming Standards. Maintains exemplary department standards of behaviour and appearance and attitude as expected in an IHG Brand •Comply with Time and Attendance Policies PEOPLE •Liaise with the Kitchen Team to ensure accurate and clean equipment is ready for service. •Establishes and maintains effective employee and inter-departmental working relationships •To participate in various hotel activities like sports, staff party events, CSR events, to promote the reputation of the hotel. GUEST EXPERIENCE •To work along with the team according to the standard and policy, to bring about the guest experience. •Actively participate in all training activities.
Requirements
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook. Comply with Company Grooming Standards. Maintains exemplary department standards of behaviour and appearance and attitude as expected in an IHG Brand. Comply with Time and Attendance Policies. Liaise with the Kitchen Team to ensure accurate and clean equipment is ready for service. Establishes and maintains effective employee and inter-departmental working relationships. To participate in various hotel activities like sports, staff party events, CSR events, to promote the reputation of the hotel. To work along with the team according to the standard and policy, to bring about the guest experience. Actively participate in all training activities.
Responsibilities
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook. Comply with Company Grooming Standards. Maintains exemplary department standards of behaviour and appearance and attitude as expected in an IHG Brand. Comply with Time and Attendance Policies. Liaise with the Kitchen Team to ensure accurate and clean equipment is ready for service. Establishes and maintains effective employee and inter-departmental working relationships. To participate in various hotel activities like sports, staff party events, CSR events, to promote the reputation of the hotel. To work along with the team according to the standard and policy, to bring about the guest experience. Actively participate in all training activities.
Skills
- Customer service
- Team collaboration
- Inter-departmental communication
- Grooming standards compliance
- Time and attendance adherence
- Guest experience delivery
- Training participation
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