Waitress

Lobby Lounge Waitress Are you elegant, attentive, and passionate about delivering exceptional service in a relaxed yet refined setting? We are looking for a Lobby Lounge Waitress who will provide warm, professional, and personalized service to guests while creating a welcoming lounge experience. A little taste of your day-to-day: Every day is different, but you’ll mostly be: • Greeting guests warmly and ensuring they are comfortably seated in the lobby lounge. • Taking food and beverage orders accurately and serving them promptly and professionally. • Providing detailed information about menu items, beverages, and promotions. • Ensuring tables, seating areas, and service stations are clean, organized, and well presented. • Handling guest requests, feedback, and basic service recovery with courtesy. • Coordinating with the Bar and Kitchen teams for smooth and timely service. • Clearing tables and resetting them efficiently for the next guests. • Following hotel service standards, SOPs, and hygiene guidelines at all times. • Supporting the team during peak hours and special events. What we need from you: • Previous experience as a Waitress or F&B Attendant, preferably in a hotel lounge, café, or restaurant. • Excellent guest service skills with a friendly and professional attitude. • Good command of English; Arabic language will be an advantage. • Well-groomed appearance and confident communication skills. • Ability to multitask and work calmly in a fast-paced environment. • Flexibility to work shifts, weekends, and public holidays. At IHG®, we believe memorable moments are created through thoughtful service and genuine care. Join our Food & Beverage team and help deliver True Hospitality by making every lobby lounge visit relaxed, stylish, and enjoyable.

Experience as a Waitress or F&B Attendant (preferably in a hotel lounge, café, or restaurant); Excellent guest service skills with a friendly and professional attitude; Good command of English; Arabic language will be an advantage; Well-groomed appearance and confident communication; Ability to multitask and work calmly in a fast-paced environment; Flexibility to work shifts, weekends, and public holidays.

Greeting guests warmly and seating them in the lobby lounge; Taking food and beverage orders accurately and serving promptly and professionally; Providing detailed information about menu items, beverages, and promotions; Ensuring tables, seating areas, and service stations are clean and well presented; Handling guest requests, feedback, and basic service recovery with courtesy; Coordinating with Bar and Kitchen teams for smooth service; Clearing tables and resetting them for the next guests; Following hotel service standards, SOPs, and hygiene guidelines; Supporting the team during peak hours and special events.