Engineer Monitoring Fixed Transmission

Important: After reviewing the key responsibilities and deciding to apply, you will need to complete an AI-based chat interview. This is part of the application process. The interview is not timed, but please complete it within a reasonable period so your application can move forward. Key Accountabilities • Effective incident/CR handling and Alarm monitoring for fixed Transmission network domains on 24/7 basis in shifts. • Ensure to monitor all major/critical fault alarm, timely escalation to Management/SLO and improve TT SLAs. • Share information for alarms/incidents/TTs to management, also approve CRs technically involving monitoring outage. • Document, Plan and execute various SoC internal innovative/digital initiatives to bring efficiency in operations. • Perform periodic health-checks of transport network solutions/devices by implementing automation scripts. • Bring alarm optimization by arranging reduction of non-actionable alarm flood. • Maximize the use of existing tools and adopt newly enabled Dashboards/monitoring tools. • Fully support disaster recovery and business continuity activities of fixed Transmission network. Qualifications: • Bachelor degree in Telecom or Electronics & Communications Engineers or equivalent diploma in same field of study. Experience: • 5 years of hands-on operational experience in fixed Transmission in carrier grade networks. • Thorough knowledge of alarms and faults about various fixed Transmission network technologies. Skills • Knowledge and skills about faults/alarms about transmission equipment (OTN, SDH, ITMC, OSN, Infinera). Huawei equipment’s i.e. Optix BWS1600G, optix OSN 9800&8800&6800&7500&3500&1500, NOKIA equipment’s i.e. PSS64 & PSS32 & PSS36 & PSS16. test equipment (E1 Tester, SDH Analyser, GE Tester, Power Meter) • Skills in automation of fixed Transmission networks. • Skills in complex problem Solving, inter/intra team collaboration, excellent communication, initiative/Commitment to Achieve

Key Accountabilities: Effective incident/CR handling and Alarm monitoring for fixed Transmission network domains on 24/7 basis in shifts; Ensure to monitor all major/critical fault alarm, timely escalation to Management/SLO and improve TT SLAs; Share information for alarms/incidents/TTs to management, also approve CRs technically involving monitoring outage; Document, Plan and execute various SoC internal innovative/digital initiatives to bring efficiency in operations; Perform periodic health-checks of transport network solutions/devices by implementing automation scripts; Bring alarm optimization by arranging reduction of non-actionable alarm flood; Maximize the use of existing tools and adopt newly enabled Dashboards/monitoring tools; Fully support disaster recovery and business continuity activities of fixed Transmission network.