F&B Attendant

Your day-to-day • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel. • Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests. • Practice good customer relations and attend to customer complaints and queries satisfactorily. • Ensure the Outlet is set-up for service and supervise for a smooth operation. • Direct and supervise the service team to ensure that all duties are performed as per standards. • Ensure that all employees have received adequate training to perform their duties. • Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available. • Ensure minimum wastage, breakage and spoilage. • Actively use up selling techniques bye exceeding guest expectations and to increase revenue. What We Need From You : Ideally, you'll have some or all of the following competencies and experience we're looking for : • Similar experience in a luxury hotel. • A business-related degree or equivalent. • Experience in effective learning and development methods. • Ability to work in a fast-paced and diverse work environment. • Strong interpersonal skills and excellent command of written and spoken English. • Additional language is an added advantage. • Strong organizational skills. • Result-oriented and self-motivated along with a positive attitude. What We Offer : We’ll reward all your hard work with a competitive salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.