Return Team Leader

We are looking for a motivated and detail-oriented Return Team Leader to oversee and manage return operations, ensuring efficient processing, accurate documentation, and compliance with company standards. Key Responsibilities: - Lead, supervise, and develop the returns team, ensuring effective handling of damaged and expired products. - Optimize return processes to minimize losses and maximize product recovery. - Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations. - Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities. - Manage supplier relationships and negotiate return terms. - Ensure adherence to company policies, quality standards, and regulatory requirements. Requirements - Diploma in Business Administration, Supply Chain, Logistics, or a related field (required). - Bachelor's degree in a related field is an advantage. - Minimum 2 years of experience in a similar role, preferably within the retail industry. - Strong leadership, communication, and negotiation skills. - Excellent analytical and problem-solving abilities. - Proficiency in Microsoft Office and inventory management systems. - Ability to work under pressure and meet deadlines.

Diploma in Business Administration, Supply Chain, Logistics, or a related field (required). Bachelor's degree in a related field is an advantage. Minimum 2 years of experience in a similar role, preferably within the retail industry. Strong leadership, communication, and negotiation skills. Excellent analytical and problem-solving abilities. Proficiency in Microsoft Office and inventory management systems. Ability to work under pressure and meet deadlines.

Lead, supervise, and develop the returns team, ensuring effective handling of damaged and expired products. Optimize return processes to minimize losses and maximize product recovery. Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations. Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities. Manage supplier relationships and negotiate return terms. Ensure adherence to company policies, quality standards, and regulatory requirements.