Performance Monitoring Senior Specialist

Performance Monitoring Senior Specialist Apply now » Date: 3 Sept 2026 Location: Riyadh, SA Company: Zakat, Tax and Customs Authority Purpose of Job Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including preparing required reports using various reporting systems and following-up on the implementation of corrective/ remedial actions. Job Details Organizational Performance Monitoring and Reporting • Research and keep abreast of international best practices to identify latest trends, methods and approaches used for data reporting • Develop and/or update the reporting framework to ensure standardized and consistent reporting • Update the organizational performance management reporting tools for monitoring purposes • Collect and consolidate data from all functions on a periodical basis ensuring correctness and integrity to monitor and report on organizational performance • Control the reporting systems (Tableau, S+) • Review ZATCA’s KPIs dashboard to report results and gaps • Prepare needed weekly/ monthly/ quarterly/ yearly reports to relevant internal (i.e., BoD, other functions) and external (i.e., Ministry of Finance, ADAA, Royal Court, etc.) stakeholders in an accurate and timely manner highlighting ZATCA’s strategy’s performance, achieved results and deviations • Conduct meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations • Follow-up on the implementation of corrective/ remedial actions • Prepare awareness materials and conduct awareness and educational workshops to enhance capabilities in organizational performance Organization and Operations • Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner • Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner • Escalate complex problems to the relevant person to ensure cases/issues are closed properly • Perform other duties as requested People Management • Train junior staff on the different job activities to ensure transfer of know-how, when applicable • Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff • Support junior staff or direct reports in order to execute their duties according to set policies and processes Education Bachelor’s degree in Idustrial engeneering Business Administration, or equivalent is required Experience A minimum of 2 years of relevant experience Competencies Strategic and Business Planning - Developing Quality Management - Developing Policy Making - Developing Data Analytics - Proficient Business Excellence - Proficient Change Management - Developing Professionalism - Developing Collaboration and Communication - Developing Results Oriented - Developing Customer Focus - Developing Enablement of Change and Innovation - Developing Apply now » Find similar jobs: Join Talent Community Home Page View All Jobs Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. All rights reserved © 2022

A Bachelor’s degree in Industrial Engineering, Business Administration, or equivalent is required. A minimum of 2 years of relevant experience.

Organizational Performance Monitoring and Reporting: research industry best practices, develop or update the reporting framework for standardized reporting, update performance management tools, collect and consolidate data from all functions, ensure data correctness and integrity, manage reporting systems (Tableau, S+), review KPIs dashboards to identify results and gaps, prepare weekly/monthly/quarterly/yearly reports for internal and external stakeholders, conduct meetings with senior leadership and external stakeholders to discuss results and recommendations, follow up on corrective actions, prepare awareness materials and conduct awareness workshops. Organization and Operations: adhere to policies and SOPs, assist in solving escalated problems, support junior team to ensure efficient work, escalate complex issues appropriately, perform additional duties as requested. People Management: train junior staff, provide direction and monitor workload, support direct reports in accordance with policies and processes.