Etihad Airways

Airport Duty Officer- UAE Nationals Only

Abu Dhabi, UAEPosted 3 days ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Operations & Logistics
Work mode
On site

About the role

**Key Responsibilities** In this pivotal role, you will have the opportunity to: - Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts - Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands-on experience, mentoring, and exposure to best practices across Etihad's operations Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world-class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network

Requirements

Have a Bachelor’s degree completed in the last three years   UAE nationals, aged 21 or older with a valid family book  Have a completion or permanent exemption certificate from UAE National Service (for males)   Are fluent in English (written and spoken)   Are ready to work in a fast-paced, 24/7 environment   Can wear the Etihad uniform with pride   Are open to working at airports outside the UAE

Responsibilities

Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts. Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives. Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment. Develop your supervisory and leadership capabilities through hands-on experience, mentoring, and exposure to best practices across Etihad's operations. Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery. Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world-class aviation standards. Embrace diverse working environments and adapt to evolving operational needs across our airport network.

Skills

  • Bachelor’s degree
  • English fluency (written and spoken)
  • fast-paced, 24/7 environment adaptability
  • aviation/hospitality operations
  • leadership and supervision
  • team collaboration
  • customer experience

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