Cluster Director of People & Culture

Novotel Dubai Al Barsha The Cluster Director of People & Culture is responsible for developing and implementing the People & Culture strategy across Novotel & Adagio Premium Dubai Al Barsha, ensuring alignment with business objectives, brand standards and corporate guidelines. As a strategic business partner to the Cluster General Manager and Hotel Leadership Teams, the role drives talent development, Heartist engagement, organizational effectiveness and operational excellence while fostering a high-performance, inclusive and people-centric culture. Key responsibilities: Strategic Leadership: Develop and execute the cluster P&C strategy, partnering with business leaders to align people priorities with operational and financial objectives. Talent Acquisition: Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent. Talent Development: Drive performance management, leadership development, learning initiatives, career progression and succession planning. Heartist Experience: Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture. Heartist Relations & Compliance: Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures. Compensation & Benefits: Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance. P&C Operations: Ensure efficient delivery of P&C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits. People Leadership: Lead, coach and develop the P&C team, fostering accountability, collaboration and continuous improvement.

Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field. Professional HR qualification (CIPD, SHRM or equivalent) is an advantage. Minimum 8–10 years of progressive HR / P&C experience within the hospitality industry in the UAE.  Minimum 3–5 years in a senior HR leadership or Director-level position. Previous multi-property or cluster hotel experience within an international hotel group is highly desirable. Strong knowledge of UAE Labour Law and employment regulations. Proven experience in talent management, succession planning and organisational development. Sound knowledge of employee relations, compensation and benefits, payroll and HR governance. Strategic thinking and strong business acumen. Excellent stakeholder management and influencing skills. Strong leadership, coaching and people development capabilities. Effective communication, negotiation and problem-solving skills. High emotional intelligence, cultural awareness and adaptability. Integrity, discretion and sound decision-making. Passion for hospitality, people development and continuous improvement.

Strategic Leadership: Develop and execute the cluster P&C strategy, partnering with business leaders to align people priorities with operational and financial objectives. Talent Acquisition: Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent. Talent Development: Drive performance management, leadership development, learning initiatives, career progression and succession planning. Heartist Experience: Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture. Heartist Relations & Compliance: Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures. Compensation & Benefits: Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance. P&C Operations: Ensure efficient delivery of P&C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits. People Leadership: Lead, coach and develop the P&C team, fostering accountability, collaboration and continuous improvement.