Lifeguard

Raffles The Palm Dubai We invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a Lifeguard , reporting to the Lifeguard Supervisor . The Lifeguard is responsible for supervising the safety and welfare of all swimmers and guests in the pool and beach areas, ensuring a safe and enjoyable environment. The role includes monitoring swimming areas, enforcing safety rules, conducting regular safety checks, and carrying out prompt rescue and emergency procedures whenever necessary. At Raffles, the Lifeguard plays an important role in ensuring guest safety while delivering a welcoming and attentive service. The ideal candidate is vigilant, responsible, proactive, and confident in handling emergencies, while maintaining the high standards of safety and service that define the Raffles experience. KEY ROLES & RESPONSIBILITIES Operation To identify and report hazards and maintenance requirements in the work place and immediately report to the Lifeguard Supervisor / Recreation Supervisor To check your area on a daily basis. To make sure that it is safe, clean and fit for guests use To attend daily briefings Ensure all opening up, closing down procedure are adhered to daily in order to offer smooth efficient service To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan for your department Carry out a full check on all lifesaving equipment on a daily basis, complete appropriate checklist and advice your problems relating to the equipment Ensure all areas are clean and equipment is in full working order Enforce all Recreation Rules and Regulations for the pool and beach use Maintain efficient supervision of the pool and beach using 10/20 rule Be fully conversant with the Rescue / Emergency procedures and your responsibilities in the event of any emergency Training To attend and participate in departmental and hotel training to ensure consistent delivery of product & service standards. This also includes regular swimming training, practical and theoretical lifeguard training Complete training targets each month and be actively involved in any training organized by the department / hotel Complete Personal Training Records (Training Book) Health & Safety Give immediate First Aid in the event of an injury or trauma To be fully aware of the fire emergency evacuation plan and health and safety regulations To ensure that all accidents, incidents and hazards are reported immediately To ensure that all equipment and furniture is clean and well maintained and that any hazards are repaired or removed from the operation General Promote a professional image and give full co-operation to all clients with a prompt, caring and helpful attitude To work as a team with all colleagues to ensure equality in the workplace is maintained without racial or sexual discrimination To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures Maintain professional confidentiality and never disclose any information relating to the Hotel / Club’s internal affairs Meet all legal requirements under U.A.E law and company policy To comply with statutory & legal requirements for fire, health & safety and employment To report for duty in good time, clean & tidy and wearing the correct departmental uniform standard To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the Hotel in response to business and clients needs To assist in creating an environment which promotes staff morale, encourages employees to have pride in their department and their skills ensuring maximum efficiency To assist in the delivery of departmental service standards Any other duties as and when requested by the Head of Department Key Competencies Customer Focus Actively seeks feedback from customers rather than wait for complaints Critically evaluates one’s own performance and consistently sets high standards Insists on clarity of roles, functions and tasks Sets up and maintains systems of information, ensures procedures are being followed Consistently produces error free output Is always concerned with maintaining standards accuracy and quality Team Work Willing to share freely knowledge, information, ideas and experience to assist others Gives credit and recognition to others Talks frequently about the importance of considering other departments as part of the overall team Works with and supports others as part of a team both within and across functions Understands the needs to work together to create an environment of cooperation and mutual responsibility Encourages two-way communications, confirms the message has been understood and seeks feedback Convey a message, verbally or in writing to both individual and groups Shows awareness / sensitivity/ tolerance towards cultural differences by mod

Previous experience as a Lifeguard in a luxury hotel, resort, or hospitality environment, preferably with both swimming pool and beach operations. Knowledge of water rescue techniques, first aid, CPR, and emergency response procedures Experience in monitoring pool and beach areas and maintaining lifesaving equipment. Strong guest service skills with the ability to provide assistance in a professional, friendly, and attentive manner. AND ABOVE ALL Embrace the Raffles brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected