Accor

Recreation Attendant - 6 months mission

Dubai, UAEPosted 1 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Contract
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Sofitel Dubai The Palm As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities. What you will be doing: Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up. Pick up and remove used towels and debris from the pool deck areas throughout the day. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features. Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue. Perform opening/closing side duties as assigned and set the pool according to standards and procedures. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel.

Requirements

At least one year's experience as a recreation attendant Exceptional customer service skills Basic knowledge of recreational equipment and facilities Ability to work flexible hours, including weekends and holidays Basic knowledge of first aid and emergency response procedure. Be available to carry out any assignment as delegated by department manager.

Responsibilities

Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up. Pick up and remove used towels and debris from the pool deck areas throughout the day. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features. Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue. Perform opening/closing side duties as assigned and set the pool according to standards and procedures. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel.

Skills

  • customer service
  • recreation facilities knowledge
  • first aid
  • emergency response procedures
  • pool deck maintenance
  • towel and cabana setup
  • upselling wellness & recreation
  • hotel safety procedures
  • facilities operations
  • flexible scheduling

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