Accor

Housekeeping Coordinator

Ras Al Khaimah, UAEPosted 1 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

Movenpick Resort Al Marjan Island Housekeeping Coordinator We are seeking a highly organized and detail-oriented Housekeeping Coordinator to support the daily operations of the Housekeeping Department. What you will be doing: Coordinate daily housekeeping activities and maintain accurate records of room status, maintenance requests, lost and found items, and guest requests. Monitor and update room status in the property management system to ensure timely room availability. Serve as the main communication link between Housekeeping, Front Office, Engineering, and other departments. Answer telephone calls, respond to inquiries, and handle guest requests promptly and professionally. Prepare daily reports, attendance records, schedules, and other administrative documentation for the department. Track cleaning supplies, linens, and departmental inventory, reporting any shortages as required. Coordinate work orders and follow up on maintenance issues to ensure timely resolution. Maintain filing systems and confidential employee and departmental records. Assist in onboarding, training coordination, and administrative support for Housekeeping team members. Ensure compliance with hotel policies, hygiene standards, and health and safety regulations. Support departmental projects and perform other duties as assigned by the Executive Housekeeper. Prepare and maintain accurate attendance records, duty schedules, leave records, and overtime reports for payroll processing.

Requirements

Your experience and skills include: Previous experience in Housekeeping, Administration, or a similar role within a hotel environment. Good communication and interpersonal skills. Proficiency in Microsoft Office applications. Experience with hotel property management systems is an advantage. Ability to work in a fast-paced environment and maintain attention to detail. Good command of English; additional languages are a plus. Minimum one (1) year of experience in a Housekeeping Coordinator, Administrative, or similar support role within a 5-star hotel, preferably a luxury resort in the UAE.

Responsibilities

Coordinate daily housekeeping activities and maintain accurate records of room status, maintenance requests, lost and found items, and guest requests. Monitor and update room status in the property management system to ensure timely room availability. Serve as the main communication link between Housekeeping, Front Office, Engineering, and other departments. Answer telephone calls, respond to inquiries, and handle guest requests promptly and professionally. Prepare daily reports, attendance records, schedules, and other administrative documentation for the department. Track cleaning supplies, linens, and departmental inventory, reporting any shortages as required. Coordinate work orders and follow up on maintenance issues to ensure timely resolution. Maintain filing systems and confidential employee and departmental records. Assist in onboarding, training coordination, and administrative support for Housekeeping team members. Ensure compliance with hotel policies, hygiene standards, and health and safety regulations. Support departmental projects and perform other duties as assigned by the Executive Housekeeper. Prepare and maintain accurate attendance records, duty schedules, leave records, and overtime reports for payroll processing.

Skills

  • Housekeeping
  • Administration
  • Microsoft Office
  • hotel property management systems
  • communication
  • interpersonal skills
  • attention to detail
  • English language

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