Apartment Concierge

Fairmont Dubai A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Apartments Concierge. A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As an Apartments Concierge with Fairmont Dubai, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other. Key Responsibilities: Reporting to the Leasing & Apartment Manager, responsibilities and essential job functions include but are not limited to the following: Welcome every Guest entering the Apartments Remain observant and respond to each Guest who passes through the front entrances of the Apartments Ensure that Guests leaving the Apartments are attended to and offered assistance Follow all applicable Occupational Health and Safety regulations Attempt to open all doors for incoming and outgoing Guests Give clear directions for Guest to retrieve car when issuing valet ticket if the car is to be valet parked Report suspicious people or behavior to security personnel Arrange taxi transport for all Guests who require it Be an ambassador for the hotel by providing an excellent first impression of the hotel to the Guest Attend shift briefing at start of shift in order to keep up-to-date with happenings in the hotel Follow all procedures as outlined in the Fairmont Code of Ethics booklet Work closely with the Bell Persons, providing accurate information with regards to Guests’ Apartment numbers Assist the Housekeeping department by maintaining the cleanliness of the Apartment driveway Perform other duties as requested by management

What will you bring to this role? Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected  Previous experience in the position is an asset, although not a prerequisite Should be physically fit in order to lift and move luggage Should have a good knowledge of the hotel and Dubai, as well as current events Good English skills essential (verbal and written). Second language is an asset Must always maintain high levels of personal presentation Must be flexible in terms of working hours Should be guest-orientated Physical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shift Occasional lifting and carrying up to 20 lbs Frequent kneeling, pushing, pulling, sitting Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Key Responsibilities: Reporting to the Leasing & Apartment Manager, responsibilities and essential job functions include but are not limited to the following: Welcome every Guest entering the Apartments Remain observant and respond to each Guest who passes through the front entrances of the Apartments Ensure that Guests leaving the Apartments are attended to and offered assistance Follow all applicable Occupational Health and Safety regulations Attempt to open all doors for incoming and outgoing Guests Give clear directions for Guest to retrieve car when issuing valet ticket if the car is to be valet parked Report suspicious people or behavior to security personnel Arrange taxi transport for all Guests who require it Be an ambassador for the hotel by providing an excellent first impression of the hotel to the Guest Attend shift briefing at start of shift in order to keep up-to-date with happenings in the hotel Follow all procedures as outlined in the Fairmont Code of Ethics booklet Work closely with the Bell Persons, providing accurate information with regards to Guests’ Apartment numbers Assist the Housekeeping department by maintaining the cleanliness of the Apartment driveway Perform other duties as requested by management