Reservations Agent

Movenpick Resort Al Marjan Island Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter rooming lists, and update accurate information in the system

Your experience and skills include: Should have min. 2 years experience as Reservations Agent for a 5 Star Hotel/Resort in UAE Guest focused personality is essential; experience is an asset Prior experience working with Opera will be preferred Strong interpersonal and problem solving abilities Fluency in English; additional languages are a plus

What you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter rooming lists, and update accurate information in the system