Welcome Ambassador / Hostess

Movenpick Resort Al Marjan Island Welcome Ambassador / Hostess Passionate about creating memorable guest experiences? As a Welcome Ambassador / Hostess, you will be the first point of contact for our guests, providing a warm and professional welcome while ensuring a seamless dining experience from arrival to departure. What you will be doing: Welcome and acknowledge all guests and visitors in a friendly, professional, and engaging manner. Act as the first point of contact in the lobby, creating a positive and lasting first impression. Assist guests with directions, resort information, facilities, and services. Coordinate with Concierge, Front Office, and other departments to ensure smooth guest experiences. Anticipate guest needs and proactively offer assistance when required. Support guest arrivals and departures by providing information and guidance. Handle guest inquiries, concerns, and special requests efficiently and courteously. Maintain a visible presence in the lobby and public areas to engage with guests and offer assistance. Promote resort facilities, dining outlets, activities, and special promotions. Ensure the lobby area remains welcoming, organized, and aligned with brand standards. Foster positive relationships with guests to enhance satisfaction and loyalty.

Your experience and skills include: Previous experience in Guest Relations, Front Office, Concierge, Hospitality, or a customer-facing role is preferred. Excellent communication and interpersonal skills. Warm, outgoing, and approachable personality. Strong problem-solving abilities and attention to detail. Ability to remain professional and composed in a fast-paced environment. Fluency in English; additional languages such as Russian, Arabic, German, or French are an advantage. Passion for delivering exceptional guest service and creating memorable experiences.

Welcome and acknowledge all guests and visitors in a friendly, professional, and engaging manner. Act as the first point of contact in the lobby, creating a positive and lasting first impression. Assist guests with directions, resort information, facilities, and services. Coordinate with Concierge, Front Office, and other departments to ensure smooth guest experiences. Anticipate guest needs and proactively offer assistance when required. Support guest arrivals and departures by providing information and guidance. Handle guest inquiries, concerns, and special requests efficiently and courteously. Maintain a visible presence in the lobby and public areas to engage with guests and offer assistance. Promote resort facilities, dining outlets, activities, and special promotions. Ensure the lobby area remains welcoming, organized, and aligned with brand standards. Foster positive relationships with guests to enhance satisfaction and loyalty.