Pool & Beach Manager

Delano Dubai The Opportunity At Delano Dubai, we believe exceptional hospitality is about creating experiences that feel effortless, memorable & distinctly personal. We're looking for a passionate, confident & hands-on Pool & Beach Manager to lead our pool and beach operations, creating an atmosphere where exceptional service, attention to detail & vibrant energy come together. This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences, leads with personality & knows how to create memorable moments for every guest. What You'll Be Doing Guest Experience & Operations Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience. Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy. Maintain exceptional standards of presentation, cleanliness, comfort & guest safety. Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal. Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams. Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations. People Leadership Lead, coach & inspire the pool and beach team to deliver consistently exceptional service. Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience. Oversee team scheduling, training, performance & day-to-day operational briefings. Identify development opportunities & support the growth of team members. Commercial & Operational Excellence Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities. Support the development of guest experiences, promotions & seasonal initiatives. Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement. Manage departmental resources, supplies & operating costs responsibly. Ensure compliance with health, safety, hygiene & emergency response procedures. Why Join Us At Delano, you'll be part of a team that brings a fresh perspective to luxury hospitality, where creativity, individuality & genuine connections are celebrated. You'll have the opportunity to lead one of Dubai's distinctive beachfront experiences, shape memorable guest moments & grow your career within a global family of hospitality brands. Bring your personality. Lead with confidence. Create experiences worth remembering.

What We're Looking For Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue. Strong understanding of luxury pool and beach operations, guest experience & service standards. A natural leader who can motivate teams, build relationships & lead by example. Excellent communication, interpersonal & guest recovery skills. Commercial awareness, with an understanding of revenue opportunities and operational efficiency. Confident working in a fast-paced, high-energy environment. Strong organisational skills, attention to detail & a proactive approach to problem-solving. Flexibility to work shifts, weekends & public holidays as required.

Oversee the daily operations of pool & beach areas; create a welcoming, vibrant atmosphere; maintain standards of presentation, cleanliness, comfort & guest safety; anticipate guest needs and handle feedback; coordinate with Food & Beverage, Housekeeping, Engineering, Security and other teams; manage loungers, cabanas, reservations, guest arrivals and peak-period operations; lead, coach and inspire the pool and beach team; oversee scheduling, training, performance and briefings; identify development opportunities; collaborate with F&B to maximize revenue; develop guest experiences, promotions and seasonal initiatives; monitor performance, feedback and service standards; manage resources, supplies and operating costs; ensure health, safety, hygiene and emergency procedures compliance.