Rooms Intern

SLS Dubai Hotel & Residences Assist the Front Office team with daily operational activities. Welcome and assist guests in a professional and friendly manner. Support check-in and check-out procedures under supervision. Assist with guest inquiries, requests, and general hotel information. Learn hotel reservation procedures and room allocation processes. Assist the Housekeeping team in maintaining cleanliness and presentation standards. Learn room inspection procedures and hotel cleanliness standards. Support coordination between Housekeeping and Front Office regarding room status. Assist with monitoring room amenities, linen, and guest supplies. Support the team in delivering excellent guest experiences. Assist in identifying and responding to guest needs under supervision. Learn the importance of guest satisfaction, service recovery, and professional communication. Participate in departmental briefings and operational training sessions.

Currently pursuing or recently completed a diploma or bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field. Strong verbal and written communication skills in English. Genuine interest in hotel operations and guest services. Positive attitude and willingness to learn. Good interpersonal, organizational, and teamwork skills. Professional appearance and adherence to grooming standards. Ability to work in a fast-paced environment. Flexible to work shifts, weekends, and public holidays as required. Basic computer skills and familiarity with Microsoft Office applications. Previous hotel experience is an advantage but not mandatory.

Assist the Front Office team with daily operational activities. Welcome and assist guests in a professional and friendly manner. Support check-in and check-out procedures under supervision. Assist with guest inquiries, requests, and general hotel information. Learn hotel reservation procedures and room allocation processes. Assist the Housekeeping team in maintaining cleanliness and presentation standards. Learn room inspection procedures and hotel cleanliness standards. Support coordination between Housekeeping and Front Office regarding room status. Assist with monitoring room amenities, linen, and guest supplies. Support the team in delivering excellent guest experiences. Assist in identifying and responding to guest needs under supervision. Learn the importance of guest satisfaction, service recovery, and professional communication. Participate in departmental briefings and operational training sessions.