Accor
EN - Housekeeping Team Leader
Abu Dhabi, UAEPosted 1 months ago
- Salary
- AED 9k–12k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Sofitel Abu Dhabi Corniche Housekeeping Team Leader Reliable and engaging. As a Housekeeping Team Leader, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Ensure employees are informed daily about priorities to personalize service
Requirements
Your experience and skills include: Service focused personality is essential Previous experience in a similar leadership role is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities and the ability to lead by example
Responsibilities
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests. Ensure employees are informed daily about priorities to personalize service.
Skills
- Opera (Opera system)
- leadership
- problem solving
- interpersonal skills
- guest service
- customer service
- staff supervision
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