Food & Beverage Manager

Alwadi Hotel Doha - MGallery Collection Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food & Beverage Manager, you will lead and oversee the hotel’s Food & Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists. What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work. Opportunity to develop your talent and grow within your property and across the world. Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21. What you will be doing: Lead, manage, coach, and develop the Food & Beverage team to deliver exceptional service and operational excellence. Oversee the day to day operations of multiple Food & Beverage outlets, ensuring smooth and efficient service across all areas. Personally lead and oversee F&B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence. Ensure all Food & Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards. Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards. Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&B performance. Take ownership of F&B financial performance, including P&L management, budgeting, forecasting, cost control, and achieving departmental targets. Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management. Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales & Marketing, and other departments to ensure seamless hotel operations. Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained. Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty. Support recruitment, onboarding, training, coaching, and performance management of Heartists. Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results. Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations. Lead by example, fostering a positive, collaborative, and performance-driven working environment.

Your experience and skills include: Strong passion for luxury hospitality, guest engagement, and service excellence. Minimum 5 years of managerial experience in Food & Beverage, including Restaurant Manager/General Manager experience. Minimum 2 years of experience as an Assistant F&B Manager or F&B Manager in charge. Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha. Previous experience in a 5-star luxury and large-scale operation is preferred. Proven experience managing multiple outlets, catering, and high-volume operations. Hands on and operationally driven, with strong floor presence. Strong knowledge of P&L, budgeting, cost control, and F&B financial performance. Excellent leadership, communication, coaching, and problem-solving skills. Strong understanding and implementation of luxury and brand standards. Proficiency in Microsoft Office and F&B/POS systems is an advantage. Flexibility to work shifts, weekends, and public holidays.

Lead, manage, coach, and develop the Food & Beverage team to deliver exceptional service and operational excellence. Oversee the day to day operations of multiple Food & Beverage outlets, ensuring smooth and efficient service across all areas. Personally lead and oversee F&B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence. Ensure all Food & Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards. Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards. Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&B performance. Take ownership of F&B financial performance, including P&L management, budgeting, forecasting, cost control, and achieving departmental targets. Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management. Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales & Marketing, and other departments to ensure seamless hotel operations. Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained. Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty. Support recruitment, onboarding, training, coaching, and performance management of Heartists. Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results. Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations. Lead by example, fostering a positive, collaborative, and performance-driven working environment.