Sales Manager - MICE

Mama Shelter Dubai Bring your passion for sales, events, and creating unforgettable experiences to Mama Shelter Dubai! As our Sales Manager – MICE, you'll drive MICE and group business, build strong client relationships, and bring creative opportunities to the table. Ready to make some business magic happen? 🎯✨ THE MISSION? 🎯 Drive MICE Business : Develop and execute sales strategies to grow meetings, incentives, conferences, exhibitions, events, and group business for Mama Shelter Dubai. 🤝 Build Relationships : Identify and develop strong partnerships with corporate clients, event agencies, DMCs, PCOs, and key industry partners while growing existing accounts. 📞 Be Out There : Conduct sales calls, client meetings, site inspections, presentations, networking activities, and industry events to generate new business and showcase what Mama has to offer. 💼 Convert Opportunities : Manage MICE enquiries from first contact through proposal, negotiation, confirmation, and handover, ensuring a smooth journey from enquiry to event. 💡 Sell with Creativity : Prepare and negotiate proposals, contracts, packages, and solutions that meet client needs while supporting Mama's commercial objectives. 📈 Own the Numbers : Monitor your sales pipeline, revenue forecasts, conversion rates, and performance, providing regular updates and insights to the Director of Sales. 🌟 Know Your Market : Stay on top of Dubai's MICE trends, competitors, venues, and industry developments to spot new opportunities and keep Mama ahead of the game. 🤜🤛 Team Mama : Work closely with Revenue, Marketing, Events, F&B, Reservations, Front Office, and Operations to ensure every MICE experience runs smoothly from start to finish. ❤️ Keep Them Coming Back : Follow up with clients before, during, and after events to ensure satisfaction, build loyalty, and turn successful events into repeat business. 🪩 Be MAMA : Bring the MAMA Spirit to every interaction with passion, creativity, professionalism, and a genuine love for people, business, and memorable experiences.

MADE FOR YOU? ONLY IF… 🎯 You know MICE: You’ve got 3–5 years of hospitality sales experience, ideally with a strong focus on MICE, events, or group business, and you know the Dubai market inside out. 📈 You’re driven by results : Sales targets motivate you. You know how to build a pipeline, convert opportunities, and turn business into revenue. 🤝 Relationships are your thing : You’re confident building strong connections with corporate clients, agencies, DMCs, PCOs, and industry partners and making sure they keep coming back. 💡 You bring the energy : Confident, creative, and comfortable being out in the market, you’re not afraid to pick up the phone, make the connection, or put Mama in the spotlight. 🗣️ You know how to sell the story : Great communication, presentation, negotiation, and relationship-building skills are part of your toolkit. 🧠 You’re organized (even when it gets crazy) : You can manage multiple leads, meetings, proposals, and deadlines without losing sight of the details. 🎪 💻 You’re tech-savvy : Comfortable with CRM systems, Microsoft Office, and hotel systems, you know how to keep your pipeline and sales activity on point. 🪩 You’re a MAMA person : Flexible, proactive, and always ready to meet clients, attend networking events, trade shows, and industry functions because great business doesn’t always happen behind a desk.

Drive MICE Business: Develop and execute sales strategies to grow meetings, incentives, conferences, exhibitions, events, and group business for Mama Shelter Dubai. Build Relationships: Identify and develop strong partnerships with corporate clients, event agencies, DMCs, PCOs, and key industry partners while growing existing accounts. Be Out There: Conduct sales calls, client meetings, site inspections, presentations, networking activities, and industry events to generate new business and showcase what Mama has to offer. Convert Opportunities: Manage MICE enquiries from first contact through proposal, negotiation, confirmation, and handover, ensuring a smooth journey from enquiry to event. Sell with Creativity: Prepare and negotiate proposals, contracts, packages, and solutions that meet client needs while supporting Mama's commercial objectives. Own the Numbers: Monitor your sales pipeline, revenue forecasts, conversion rates, and performance, providing regular updates and insights to the Director of Sales. Know Your Market: Stay on top of Dubai's MICE trends, competitors, venues, and industry developments to spot new opportunities. Team Mama: Work closely with Revenue, Marketing, Events, F&B, Reservations, Front Office, and Operations to ensure every MICE experience runs smoothly from start to finish. Keep Them Coming Back: Follow up with clients before, during, and after events to ensure satisfaction, build loyalty, and turn successful events into repeat business.