Female Spa Therapist

Sofitel Dubai The Palm Spa Treatments Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs. Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns. Guest Experience & Care Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized. Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations. Operational Support Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times. Monitor and maintain spa supplies and equipment, reporting needs to the relevant team. Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness. Team Collaboration Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests. Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards. Observe all brand/operating standards and/or LQA. Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately. Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel. Perform any other duties and responsibilities that may be assigned.

Certified as Spa Therapist With 2-5 years of experience in the same field in hotel industry With good English communication skills With pleasing personality and a well focused individual Able to handle pressure at work and capability to multi-task

Provide a variety of spa treatments (massage, facial, body scrubs, wraps) tailored to guest needs; recommend appropriate treatments based on client preferences; ensure exceptional guest experience with professional, warm, personalized service; follow up post-treatment for satisfaction and product/service recommendations; prepare treatment rooms for sessions (cleanliness, hygiene, readiness); monitor and maintain spa supplies and equipment; adhere to safety and sanitation protocols; collaborate with wellness and operations teams; participate in training and meetings; observe brand/operating standards including LQA; ensure workplace safety; report accidents or incidents; participate in CSR and sustainability initiatives; perform other duties as assigned