Assistant Learning & development manager

Sofitel Shahd Al Madinah Primary Responsibilities Training & Development Management Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members Initiate, coordinate, deliver and follow-up on all training activities within the hotel Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry Update and maintain accurate records of training activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees Share responsibilities for the integration and orientation process of new hires Assist with the implementation of new policies, procedures, and standards Prepare and submit training reports Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience Bachelor’s Degree in Human Resources Management / Hotel Management Minimum 3 years of training/facilitation experience Excellent reading, writing and oral proficiency in English & French language Proficient in MS Excel, Word, & PowerPoint Competencies Strong leadership, interpersonal and negotiation skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times

Training & Development Management Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members Initiate, coordinate, deliver and follow-up on all training activities within the hotel Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry Update and maintain accurate records of training activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees Share responsibilities for the integration and orientation process of new hires Assist with the implementation of new policies, procedures, and standards Prepare and submit training reports Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management