AV Technician

Faena The Red Sea Role Summary The Audio-Visual (AV) Technician is responsible for delivering seamless, high-quality audio-visual services across the resort. This role supports luxury events, conferences, weddings, entertainment venues, and VIP guest requirements, ensuring all AV systems operate flawlessly while meeting the high standards of a five-star hospitality environment. SCOPE · Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment · Operate sound, lighting, and video systems during live events with precision and attention to detail · Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens · Provide discreet, professional on-site technical support for VIP guests and high-profile events · Anticipate event requirements and proactively address AV needs before and during functions · Troubleshoot technical issues quickly and effectively to minimize any guest impact · Maintain AV equipment to five-star standards of cleanliness, safety, and functionality · Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors · Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays · Maintain accurate inventory records and report maintenance or replacement needs · Adhere strictly to resort brand standards, health, and safety regulations

Skills & Competencies · Exceptional attention to detail and quality control · Strong communication and interpersonal skills · Calm, composed, and professional under pressure · Service-oriented mindset aligned with five-star hospitality values · Ability to work independently and as part of a team