Accor

Kids Club Assistant Manager - Raffles the Red Sea

Umluj, Saudi ArabiaPosted 2 months ago

Salary
AED 9k–14k a month· est.
Job type
Full time
Level
Mid level
Field
Hospitality & Tourism
Work mode
On site

About the role

RAFFLES THE RED SEA Key Responsibilities Operational Leadership : Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe. Team Management : Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards. Program Development : Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment. Guest Engagement : Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience. Safety & Compliance : Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts. Administrative Support : Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.

Requirements

Requirements & Qualifications Education : A degree or certification in Early Childhood Education, Recreation Management, or a related field. Experience : Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role.  Pre-opening experience  is often a high-priority requirement for new Red Sea developments. Certifications : Current  CPR and First Aid  certifications are mandatory. Personal Attributes : Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).

Responsibilities

Operational Leadership: Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe. Team Management: Supervise Kids Club Attendants, conduct regular training sessions, and ensure adherence to child protection and luxury service standards. Program Development: Design and implement age-appropriate programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities aligned with the Red Sea environment. Guest Engagement: Welcome families, address inquiries, manage special requests. Safety & Compliance: Enforce sign-in/sign-out procedures and maintain attendance, incident reports, and emergency contacts. Administrative Support: Manage toy and supply inventory, coordinate with Housekeeping and Engineering, assist with staff scheduling and performance appraisals.

Skills

  • childcare
  • program development
  • staff training
  • team management
  • safety and compliance
  • child protection
  • CPR
  • First Aid
  • inventory management
  • guest relations
  • English proficiency
  • Arabic language
  • Russian language
  • hospitality standards
  • work scheduling

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