Senior Manager - Quality and Assurance

Senior Manager - Quality and Assurance Job Details | theredsead By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Skip to main content Language English View profile Home Job Opportunities Language English View profile Home Job Opportunities Home Job Opportunities Language English View profile Search by Keyword Show More Options Loading... Department All Senior Manager - Quality and Assurance Apply now » Date: 3 Sept 2026 Location: Riyadh, Al Riyadh, SA Company: theredsead Redefining Land, Air, and Sea Travel… Elevating Destinations. Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions. We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time. Join our visionary team and help shape the future of transportation! JOB PURPOSE: To manage the implementation of Quality policies and standard operating procedures and to align with Mobility Co. and RSG corporate, local and international standard requirements and best practices to ensure service delivery meets customer’s expectations and complies with all relevant regulations. Responsible for all aspects of Quality Assurance Program implementation that is aligned with guest experience objectives and targets. JOB RESPONSIBILITIES: Strategic Contribution Ensure that the strategy is translated into operational business plans for the Quality Assurance function and monitor the performance and execution of those plans to achieve functional objectives and deliver the company’s strategy. Assist with the implementation of the annual business plan and targets and execute the strategic agenda of the Quality Assurance function to deliver RSG and Mobility Co. vision and mission. Budget Contribute to the preparation of the functional budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified, and potential performance improvement opportunities are capitalized upon. Quality Assurance Provide support in obtaining international standard certification, maintain the Quality policies and procedures and ensure they align with RSG Management System and service deliverables. Responsible for all aspects of Assurance within Mobility operations which includes Quality Management, Health, Safety & Environment, Risk Management, and Business Resilience. Establish and maintain the document control library and systems to support ISO certification. Direct, assist, support, and advise the Mobility Director ensuring the implementation of changes necessary to meet evolving service delivery standards in accordance with the Quality strategy. Monitor quality key performance indicators (KPI) to ascertain how effectively and efficiently stated goals are being met. Assist the operations team in probing customer complaints. Review risks and opportunities and share the outcome with the team. Participate in quality related meetings held at various levels within the organization. Support on the development and implementation of Quality Plans and procedures that comply with Company policies and procedures as well as local requirements on site Review the Quality Plan, procedures and other documents as required. Advise and provides technical support to operations team on all quality matters and reviews. Establish auditing and compliance controls and Quality / ISO standard reporting and document evidence of continual improvement supporting international accreditations. Support in delivering quality training and awareness, advise specialist service providers on statutory training requirements and compliance. Conducts regular quality inspections, scheduled audit programs, quality meetings as required. Assist on accident and incident investigations and recommend actions to prevent future occurrences; ensure lessons learnt are implemented and shared to relevant stakeholders. Assist the top management on site quality requirements and ensure compliance. Provide support in establishing safe workplace practices and promote a positive culture. Policies, S