Four Seasons Hotels and Resorts
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway. Position Overview Four Seasons Hotel Bahrain Bay is seeking an experienced and dedicated Audio Visual Technician to join our team. The Audio Visual Technician is responsible for the installation, operation, maintenance, and troubleshooting of all audio-visual, communication, and presentation systems throughout the hotel. This role is essential in ensuring the successful execution of conferences, meetings, events, and guest experiences by providing professional technical support and maintaining the highest operational standards. Key Responsibilities - Install, set up, operate, and maintain audio-visual equipment, including projectors, screens, sound systems, microphones, video conferencing equipment, and presentation technologies. - Provide technical support for conferences, meetings, weddings, banquets, and special events held within the hotel. - Perform routine inspections, preventive maintenance, and repairs on all audio-visual systems and equipment. - Troubleshoot and resolve technical issues promptly to minimize disruption to hotel operations and guest events. - Coordinate with Banquets, Events, IT, and Engineering teams to ensure all AV requirements are met efficiently. - Test and verify equipment functionality before scheduled events. - Maintain inventory records of AV equipment, tools, and spare parts. - Ensure all systems comply with Four Seasons standards, safety regulations, and operational procedures. - Recommend improvements and upgrades to enhance AV capabilities and guest experiences. - Provide exceptional service to guests and internal stakeholders while responding to AV-related requests. Preferred Qualifications - Diploma or Degree in Audio Visual Technology, Electronics, Information Technology, or a related field. - Minimum of 2-3 years of experience as an Audio Visual Technician, preferably within a luxury hotel, hospitality, conference, or events environment. - Strong knowledge of audio systems, video displays, projectors, conferencing solutions, and lighting controls. - Strong knowledge of analog/digital audio, Yamaha & QSC mixers, DSP, and signal flow - Experience in ballroom, meeting room, conference, and live event operations - Experience with troubleshooting AV and communication systems. - Basic understanding of networking and IT infrastructure is an advantage. - Knowledge of IPTV, CCTV, BGM and digital signage operation, configuration, and troubleshooting - Practical experience with Dante, network amplifiers, IP/VLAN networking, and AMX control systems - Strong organizational and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work flexible schedules, including evenings, weekends, and public holidays, as required by hotel operations. - Passion for delivering exceptional service. - Strong technical expertise and attention to detail. - Ability to work effectively under pressure. - Able to operate and troubleshoot hybrid meetings, including Logitech Rally, Microsoft Teams, Zoom, and Webex - Collaborative mindset and team-oriented approach. - Commitment to maintaining the luxury standards of Four Seasons. Join Four Seasons Hotel Bahrain Bay and become part of a world-class team dedicated to creating unforgettable experiences for our guests.