Director of Security – Four Seasons Hotel Madinah, Saudi Arabia

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world. About the Role We are seeking an experienced and proactive Director of Security to oversee the safety and security operations at Four Seasons Hotel Madinah. Reporting to the Director of Operations, you will be responsible for ensuring a secure environment for guests, employees, and hotel assets. You will lead the security team, implement security protocols, and oversee emergency response procedures while maintaining the highest standards of service and professionalism. What You Will Do - Oversee the daily operations of the security department, ensuring the safety and security of the hotel’s guests, staff, and property. - Lead, train, and manage the security team, ensuring effective performance and adherence to hotel security policies and procedures. - Develop, implement, and regularly update security protocols, emergency procedures, and risk management strategies. - Conduct regular security audits and inspections to identify vulnerabilities and ensure compliance with safety regulations. - Respond to emergency situations such as fire alarms, medical incidents, or security breaches, ensuring quick resolution and safety. - Manage the surveillance systems and review footage to investigate and report incidents. - Ensure security policies are followed during hotel events, meetings, and guest activities. - Collaborate with other hotel departments to ensure seamless operations, especially during large events or high-risk situations. - Monitor and assess the security of hotel access points, parking areas, and public spaces. - Prepare reports on security-related incidents, daily activities, and department performance metrics. - Manage the department’s budget, ensuring the efficient use of resources, staffing, and equipment. What You Bring - Bachelor’s degree in Security Management, Criminal Justice, or a related field. - Proven experience in security management, with previous experience in a supervisory role, preferably within the hospitality industry. - Strong leadership, organizational, and communication skills. - In-depth knowledge of security protocols, emergency response procedures, and regulatory compliance. - Ability to work under pressure and make quick, effective decisions in crisis situations. - Familiarity with security systems, surveillance tools, and incident reporting software. - Proficiency in English. What We Offer - Competitive salary in a tax-free environment. - Housing and transportation allowances. - 30 days of vacation plus public holidays. - Complimentary meals and uniform cleaning. - Medical and life insurance. - Employee Assistance Program and worldwide complimentary room nights. - Opportunities for growth and development. - Additional family benefits. Schedule & Hours This is a full-time role. Localization As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.

Bachelor’s degree in Security Management, Criminal Justice, or a related field. Proven experience in security management, with previous experience in a supervisory role, preferably within the hospitality industry. Strong leadership, organizational, and communication skills. In-depth knowledge of security protocols, emergency response procedures, and regulatory compliance. Ability to work under pressure and make quick, effective decisions in crisis situations. Familiarity with security systems, surveillance tools, and incident reporting software. Proficiency in English.

Oversee the daily operations of the security department, ensuring the safety and security of the hotel’s guests, staff, and property. Lead, train, and manage the security team, ensuring effective performance and adherence to hotel security policies and procedures. Develop, implement, and regularly update security protocols, emergency procedures, and risk management strategies. Conduct regular security audits and inspections to identify vulnerabilities and ensure compliance with safety regulations. Respond to emergency situations such as fire alarms, medical incidents, or security breaches, ensuring quick resolution and safety. Manage the surveillance systems and review footage to investigate and report incidents. Ensure security policies are followed during hotel events, meetings, and guest activities. Collaborate with other hotel departments to ensure seamless operations, especially during large events or high-risk situations. Monitor and assess the security of hotel access points, parking areas, and public spaces. Prepare reports on security-related incidents, daily activities, and department performance metrics. Manage the department’s budget, ensuring the efficient use of resources, staffing, and equipment.