Vice President, Head of Sales Operations, CEMEA

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Position Summary Visa is seeking a highly strategic, commercially-minded, and transformational leader to serve as Vice President, Head of Sales Operations, CEMEA. This role sits at the intersection of commercial strategy, operational excellence, sales transformation, data, technology, and AI innovation. As the senior leader responsible for Sales Operations across the CEMEA region, the successful candidate will drive the operational and strategic capabilities that enable commercial growth, accelerate market penetration, improve seller productivity, and strengthen organizational effectiveness. The Vice President will serve as a key member of the regional leadership ecosystem and a trusted advisor to the CEMEA President, Country Managers, Functional Leaders, and Global Sales Operations leadership. The role is accountable for shaping and executing the commercial operating framework that supports Visa's growth ambitions across one of the company's most diverse and dynamic regions. The successful candidate will lead the development of scalable operating models, performance management frameworks, sales planning processes, technology strategies, analytics capabilities, and AI-enabled solutions that drive business outcomes and improve commercial execution. This leader will champion transformational initiatives that simplify the seller experience, enhance client engagement, improve decision-making, and maximize revenue growth opportunities across the region. Key Responsibilities Commercial Strategy, Sales Planning & Organizational Effectiveness Lead the development and execution of CEMEA's sales operating model, ensuring alignment with Visa's growth strategy and long-term business objectives. Responsibilities - Drive regional sales strategy development in partnership with the CEMEA President and Regional Leadership Team. - Design and evolve customer segmentation, account coverage, and client prioritization frameworks that maximize commercial growth opportunities. - Establish market and territory strategies that optimize resource deployment and seller effectiveness. - Develop and govern account planning methodologies that strengthen client engagement and pipeline development. - Lead annual and multi-year sales planning processes, including resource allocation, investment prioritization, and organizational capacity planning. - Assess market opportunities, competitive dynamics, and growth trends to inform commercial strategy. - Partner with Country Managers and functional leaders to continuously enhance organizational effectiveness and sales structures. - Drive clarity, consistency, and scalability across regional commercial operating models. Commercial Performance Management Drive a culture of accountability, performance excellence, and disciplined execution across the sales organization. Responsibilities - Lead quota setting, target allocation, and sales performance management processes across the region. - Partner with Global Sales Operations, Finance, and Human Resources to design and implement incentive compensation and performance frameworks. - Develop and govern KPIs, performance scorecards, sales productivity metrics, and executive dashboards. - Provide actionable insights that improve revenue growth, seller productivity, client expansion, and pipeline conversion. - Lead monthly, quarterly, and annual business reviews with senior executives. - Deliver forecasting insights and performance analyses that support strategic decision-making. - Identify performance risks, resource gaps, and growth opportunities to improve commercial outcomes. - Drive operating rigor and governance across all levels of the sales organization. Sales Process Excellence & Commercial Transformation Own the design, governance, and optimization of sales processes that improve efficiency, scalability, and growth. Responsibilities - Serve as executive sponsor and business owner for end-to-end sales processes, including lead generation, opportunity management, pipeline governance, forecasting, deal management, and contracting workflows. - Establish best-in-class sales standards, methodologies, and governance frameworks. - Lead large-scale transformation initiatives that improve seller experience, customer experience, and revenue conversion. - Simplify and automate core workflows to increase selling capacity and reduce administrative burden. - Dri