Parsons
Senior Public Relations Officer
Doha, QatarPosted 3 days ago
- Salary
- AED 8k–12k a month· est.
- Job type
- Full time
- Level
- Senior
- Field
- Marketing & Communications
- Work mode
- On site
About the role
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: Senior Public Relations Officer Qatar Parsons is looking for an amazingly talented Senior Public Relations Officer to join our team in Qatar! In this role, you will be responsible for managing stakeholder engagement, community relations, and public interface activities in support of project operations. You will work closely with project management, contractors, residents, businesses, utility providers, and other stakeholders to ensure effective communication, timely resolution of project-related concerns, and successful project delivery. What You'll Be Doing - Managing stakeholder engagement, community relations, and public interface activities in support of project requirements. - Establishing and maintaining effective working relationships with residents, businesses, utility providers, local authorities, contractors, consultants, and other project stakeholders. - Serving as the primary point of contact for public inquiries, complaints, and community concerns related to project activities. - Coordinating with project teams, contractors, residents, businesses, and affected stakeholders to address and resolve project-related concerns in a timely manner. - Managing and tracking stakeholder complaints, grievances, public concerns, and community issues and ensuring timely follow-up and resolution. - Facilitating communication between residents, local communities, project stakeholders, and the project team to minimize disruptions and maintain positive relationships. - Supporting the resolution of disputes arising from construction activities, access restrictions, traffic diversions, utility interruptions, noise, dust, and other project impacts. - Coordinating responses to resident complaints and stakeholder correspondence and ensuring appropriate documentation and closure of actions. - Supporting public awareness initiatives, community engagement activities, and stakeholder communication programs related to project implementation. - Coordinating with relevant authorities, utility providers, businesses, residents, and affected stakeholders on project-related issues and interface requirements. - Supporting stakeholder engagement activities to facilitate project delivery and minimize disruption to communities and businesses. - Monitoring stakeholder requirements, commitments, concerns, and action items to support project objectives and milestones. - Maintaining stakeholder registers, communication logs, complaints records, action trackers, and other related documentation. - Identifying stakeholder-related risks and supporting the implementation of mitigation measures. - Escalating complex stakeholder or community issues to project management and supporting the development of resolution strategies. - Preparing stakeholder reports, correspondence logs, presentations, meeting minutes, and progress updates for project management. - Coordinating meetings, workshops, and stakeholder engagement sessions as required. - Supporting project teams in maintaining positive stakeholder relationships throughout the project lifecycle. - Assisting with audits, inspections, and stakeholder reviews as required. What Required Skills You'll Bring - Bachelor's Degree, BSc, BA, or equivalent qualification from a recognized institution. - 10 years of professional experience in stakeholder management, community relations, public interface management, project coordination, or a related field, including 7 years in a similar role. - Experience supporting construction, engineering, infrastructure, or project-based environments. - Experience coordinating with contractors, consultants, utility providers, residents, businesses, local authorities, and external stakeholders. - Experience managing stakeholder concerns, public complaints, resident issues, business impacts, and community relations associated with construction or infrastructure projects. - Strong knowledge of stakeholder engagement, community relations, complaint management, and public interface processes associated with infrastructure projects. - Strong conflict resolution, negotiation, and dispute management skills. - Ability to engage effectively with residents, businesses, contractors, utility providers, authorities, and project stakeholders in challenging situations. - Strong communication, interpersonal, and relationship management skills. - Ability to manage multiple priorities and coordinate effectively with internal and external stakeholders. - Strong organizational, administrative, and record-management skills. - Experience preparing stakeholder cor
Requirements
Bachelor's Degree, BSc, BA, or equivalent qualification from a recognized institution. 10 years of professional experience in stakeholder management, community relations, public interface management, project coordination, or a related field, including 7 years in a similar role. Experience supporting construction, engineering, infrastructure, or project-based environments. Experience coordinating with contractors, consultants, utility providers, residents, businesses, local authorities, and external stakeholders. Experience managing stakeholder concerns, public complaints, resident issues, business impacts, and community relations associated with construction or infrastructure projects. Strong knowledge of stakeholder engagement, community relations, complaint management, and public interface processes associated with infrastructure projects. Strong conflict resolution, negotiation, and dispute management skills. Ability to engage effectively with residents, businesses, contractors, utility providers, authorities, and project stakeholders in challenging situations. Strong communication, interpersonal, and relationship management skills. Ability to manage multiple priorities and coordinate effectively with internal and external stakeholders. Strong organizational, administrative, and record-management skills.
Responsibilities
- - Managing stakeholder engagement, community relations, and public interface activities in support of project requirements.
- - Establishing and maintaining effective working relationships with residents, businesses, utility providers, local authorities, contractors, consultants, and other project stakeholders.
- - Serving as the primary point of contact for public inquiries, complaints, and community concerns related to project activities.
- - Coordinating with project teams, contractors, residents, businesses, and affected stakeholders to address and resolve project-related concerns in a timely manner.
- - Managing and tracking stakeholder complaints, grievances, public concerns, and community issues and ensuring timely follow-up and resolution.
- - Facilitating communication between residents, local communities, project stakeholders, and the project team to minimize disruptions and maintain positive relationships.
- - Supporting the resolution of disputes arising from construction activities, access restrictions, traffic diversions, utility interruptions, noise, dust, and other project impacts.
- - Coordinating responses to resident complaints and stakeholder correspondence and ensuring appropriate documentation and closure of actions.
- - Supporting public awareness initiatives, community engagement activities, and stakeholder communication programs related to project implementation.
- - Coordinating with relevant authorities, utility providers, businesses, residents, and affected stakeholders on project-related issues and interface requirements.
- - Supporting stakeholder engagement activities to facilitate project delivery and minimize disruption to communities and businesses.
- - Monitoring stakeholder requirements, commitments, concerns, and action items to support project objectives and milestones.
- - Maintaining stakeholder registers, communication logs, complaints records, action trackers, and other related documentation.
- - Identifying stakeholder-related risks and supporting the implementation of mitigation measures.
- - Escalating complex stakeholder or community issues to project management and supporting the development of resolution strategies.
- - Preparing stakeholder reports, correspondence logs, presentations, meeting minutes, and progress updates for project management.
- - Coordinating meetings, workshops, and stakeholder engagement sessions as required.
- - Supporting project teams in maintaining positive stakeholder relationships throughout the project lifecycle.
- - Assisting with audits, inspections, and stakeholder reviews as required.
Skills
- stakeholder engagement
- community relations
- public interface management
- project coordination
- conflict resolution
- negotiation
- dispute management
- communication
- relationship management
- record-management
- stakeholder reports
- meeting minutes
- progress updates
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