Basin & Key Account Manager - KSA West Coast

How will you CONTRIBUTE and GROW? The Basin & Key Account Manager for KSA West Coast combines full basin commercial ownership with dedicated strategic management of one or more major key accounts. The role carries the same end-to-end basin responsibilities as the Basin Manager while providing deeper executive engagement, long-term account planning and complex contract leadership for strategically critical customers. The core objective is to maximize basin profitability, protect revenue and cash performance, secure long-term customer retention and develop sustainable growth. The manager serves as the definitive commercial lead for the Western basin and the focal point for major key accounts, coordinating Operations, Finance, Legal, Technical and Business Development while maintaining strict safety, compliance and governance standards.The key responsibilities include but are not limited to: 1. Strategic Key Account Management & Retention - Commercial & Basin Ownership: Act as the primary commercial point of contact and end-to-end commercial owner for the full KSA West Coast basin portfolio, managing day-to-day performance across profitability, contractual obligations, retention, and service quality. - Strategic Account Planning & Value Creation: Develop and execute 3-to-5-year Strategic Account Plans covering retention, growth, competitive threats, and joint value creation roadmaps (efficiency, reliability, optimization, expansion, and decarbonization), while aligning local strategies with Cluster/Group account frameworks. - Executive Governance & Stakeholder Alignment: Build and maintain multi-level stakeholder matrices across customer and internal functions (Operations, Procurement, Finance, Technical, Legal, Executive Management), leading Quarterly Business Reviews (QBRs) and steering committees supported by internal executive sponsorship. - Contract Lifecycle Management & Administration: Lead full contract lifecycle administration, including complex negotiations, amendments, renewals, extensions, and commercial settlements, ensuring timely action ahead of contractual milestones and protecting the company’s long-term position. - Contract Compliance & Risk Management: Maintain complete oversight of customer and company obligations, formal contractual notices, payment terms, indexation, volume commitments, and proactive mitigation plans for competitive, contractual, or operational risks. 2. Commercial Strategy, P&L & Working Capital Management - Basin Commercial Strategy: Formulate and execute the localized West Coast commercial strategy reflecting customer priorities, market conditions, competitive dynamics and long-term asset positioning. - Commercial P&L & Financial Ownership: Own and actively manage revenue, margin/OI, pricing, volume performance and commercial cost drivers, while preparing annual budgets, rolling volume/revenue forecasts, and monthly actual-versus-forecast variance analyses. - Pricing Mechanisms & Revenue Assurance: Implement approved pricing strategies, contractual indexation, and minimum volume/Take-or-Pay mechanisms to safeguard profitability, prevent revenue leakage, and ensure audit readiness. - Invoice Validation & Billing Accuracy: Validate monthly billing inputs (fixed/variable charges, indexation, penalties, and adjustments) and coordinate with Finance to ensure accurate, timely invoice issuance and prompt resolution of billing disputes. - Working Capital, Account Receivable & Credit Risk Management: Maintain commercial ownership of accounts receivable, monitor Days Sales Outstanding (DSO) and overdue aging, lead collection escalations, and partner with Credit Management to evaluate and mitigate payment exposures. 3. Business Development, Growth, Operational Execution & Commercial Governance - Growth & Expansion Support: Partner with Business Development and Technical teams to evaluate expansion projects, greenfield opportunities, and decarbonization initiatives, preparing business cases and commercial validation packages for Cluster/Group approval - Operational & Crisis Interface: Serve as the commercial lead during supply disruptions, major turnarounds, or operational events, driving commercial risk mitigation and managing claims or disputes to protect customer relationships while enforcing contractual discipline. - Customer Voice & Operational Feedback: Champion customer requirements internally across Operations, Supply Chain, and Technical teams to translate feedback into service reliability improvements and seamless onboarding of newly commissioned projects. - Governance, Compliance & Safety: Ensure strict adherence to corporate governance, anti-bribery regulations, internal delegation of authority, and safety (EHS) standards, while maintaining accurate CRM records, contract documentation, and reporting to the Commercial Director. ___________________ Are you a MATCH? Qualifications & Experience: - Education: Bachelor’s degree in Business Administratio

Bachelor’s degree in Business Administration

Act as the primary commercial owner for the full KSA West Coast basin portfolio, overseeing profitability, contractual obligations, retention, and service quality; develop and execute 3-5 year Strategic Account Plans, manage executive governance and stakeholder alignment including QBRs; lead full contract lifecycle management with complex negotiations, amendments, renewals, and settlements; monitor contract compliance and risk, including payment terms and indexation; formulate and execute local West Coast commercial strategy, manage revenue, margin, pricing, volume, budgets, and forecasts; ensure accurate invoicing and coordinate with Finance; lead working capital management including DSO and credit risk; support growth initiatives with Business Development and Technical teams, evaluate expansion and decarbonization projects; act as commercial lead during disruptions or major operational events, manage claims/disputes, safeguard customer relationships; translate customer feedback into service improvements and onboarding of new projects; ensure governance, anti-bribery compliance, internal delegation, safety standards, and accurate CRM/documentation reporting.