Lead Field Service Rep

Nalco , an Ecolab Company, is seeking a Lead Field Service Rep​ in our Energy Services group. The Lead Field Service Rep will primarily be responsible for providing contractual services and assist customers with problem solving support regarding their products/applications/solutions. What’s in it For You: - Flexible, independent work environment where you will manage a monthly schedule - Access to best in class resources, tools, and technology - Develop your career as you drive growth - Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment - Competitive base salary benefits package starting day 1 of employment, including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!  What You Will Do: - Solve a wide range of complex, multi-disciplinary problems - Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required - Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes - Conduct site surveys, product/application audits - Inventory management of chemical delivery systems - Collect samples for monitoring chemical program - Deliver chemicals to customer as needed - Conduct field evaluations of new products - Lead appropriate pre-trial surveys for site visits - Interact with appropriate internal and external customers and resources - Maintain accurate records based on information gathered during trials and surveys - Create troubleshooting service guides and bulletins on existing products - Coordinate and manage sampling and inventory schedules - Coordinate implementing solutions with customers - Assist sales in preparing business proposals - Participate in design reviews, new applications and start-ups evaluations - Assist in critiquing products serviceability, performance and reliability - Provide customers with expert technical service in all major applications - Serve as a Mentor for all levels of Service Reps - Support and be committed to the teams Quality Improvement Process - Promptly report every incident, accident, injury or applicable near miss to next level management - Provide on-site field service (on the phone or on-site) Physical Demands: - Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high Minimum Qualifications: - 2 years of education beyond high school in college or technical school - Ability to travel within a geographic territory - Ability to travel overnight for business - Must have a valid Driver’s License and acceptable Motor Vehicle Record - No immigration sponsorship offered for this role Preferred Qualifications: - Associates degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.) or Trade School Certification - 4 years of successful technical sales or field sales support experience - Must have knowledge of and experience in materials, scheduling and inventory processes - Experience in oil and gas industry preferred - Previous Refinery/Petrochemical experience - Water treatment or specialty chemical industry experience - Working knowledge of boilers, cooling towers, and wastewater treatment systems - High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems) - History of working in a field that required autonomy and self-motivation - Excellent communication skills - Excellent organizational skills - A strong work ethic and ability to multitask

Minimum Qualifications: 2 years of education beyond high school in college or technical school; Ability to travel within a geographic territory; Ability to travel overnight for business; Must have a valid Driver’s License and acceptable Motor Vehicle Record; No immigration sponsorship offered for this role