Manager - Reconciliation

The role is responsible for overseeing and managing the reconciliation process for all banking transactions, ensuring the accuracy and integrity of financial records related to customer accounts, deposits, withdrawals, payments, and other banking products. This role ensures that all internal and external systems are aligned, discrepancies are promptly identified and resolved, and compliance with banking regulations and internal controls is maintained.

Preferred Qualifications A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance Years & Nature of Experience Recommended to 3 to 5 years of equivalent experience where required competencies and experience has been demonstrated An experienced professional who is able to deliver on difficult technical tasks Has project implementation experience Is self-sufficient at work and could be given small project responsibility Has provided technical supervision to junior staff in the past Strong understanding of retail banking transactions, financial systems, and reconciliation processes. In-depth knowledge of core banking systems, payment systems, and financial software (e.g., SAP, Oracle, Finastra). Expertise in bank account reconciliation, cash management, and financial reporting. Excellent analytical, problem-solving, and troubleshooting skills to resolve complex reconciliation issues. Technical Competencies Customer account operations Data Collection and Analysis Policy and Procedure Development Reconciliation Behavioural Competencies Communication Attention to detail Problem Solving