Mashreq
Relationship Manager - Business Banking
Dubai, UAEPosted today
- Salary
- AED 37k–50k a month· Michael Page
- Job type
- Full time
- Level
- Mid level
- Field
- Finance & Accounting
- Work mode
- On site
About the role
Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations. To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors). Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure. Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling. Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).
Requirements
Banking Sales & service experience with proven relationship management qualities. Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc) Excellent communication and negotiation skills. At least 4 years + relevant banking experience in local or international market MBA/CA or if a regular graduate needs to possess adequate relevant experience. Positive attitude, strong work ethic and a good team player.
Responsibilities
Manage existing SE relationships and originate new SE relationships in business communities around branch locations. Meet borrowing and non-borrowing needs of customers with target segments (borrowers, transactors, depositors). Source new-to-bank customers and generate new business leads from walk-in customers. Focus on relationship management and up-selling/deep-selling/cross-selling other bank products. Seamlessly take over new relationships originated by DS and relationships downgraded by ME team using defined customer onboarding procedures. Identify opportunities to upgrade customers to ME category by assessing needs and profiling. Ensure quality and soundness of assigned SE portfolio (KYC reviews, due diligence, anti-money laundering procedures, etc).
Skills
- Relationship Management
- Banking Sales
- Credit
- Trade
- Operating systems
- Legal
- KYC
- Due Diligence
- Anti-Money Laundering
- Co-selling / Cross-selling
- Negotiation
- Communication
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