Mashreq

Relationship Manager - Emirati Deposits Gold

Dubai, UAEPosted yesterday

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Senior
Field
Sales & Business Development
Work mode
On site

About the role

Job Purpose The job purpose is to onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle other product offering like Personal loans, Cards, Insurance and other products offered by the bank. The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients. Key Result Areas To proactively drive new-to-bank business to grow Emirati and Islamic business presence To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks getting a major share of their wallet. To proactively solicit / manage businesses, which meet agreed risk-reward parameters of the unit. To deliver agreed liabilities numbers and significant cross-sell of other products of the bank. Intra-organization liaison ensuring service delivery to clients. To work closely with all product and channel partners from RBG and CIBG and the SME FX team to maximize opportunities provided through regular contacts, feedback, co-ordination, and cross referrals. To ensure that the credit risk on account of facilities execution To ensure compliance requirements for the relationships are adhered to in line with the banks policies – KYC, AML, account reviews as per risk levels and high value transaction monitoring. Self-starter to ensure consistency in productivity and performance. Competitive, dynamic, volatile, and regulated business environment with low entry / exit barriers. The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank’s Credit Policy Manual. Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives. Knowledge, Skills and Experience Sales profile that requires confidence, persistence, likeable personality, verbal written skills Strong knowledge of products, service policies and processes of Retail Banking Graduate and have experience in Sales & Marketing with 7 - 10 plus years banking sales experience

Requirements

Graduate and have experience in Sales & Marketing with 7 - 10 plus years banking sales experience

Responsibilities

Onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. Handle other product offerings like Personal loans, Cards, Insurance and other products offered by the bank. Manage relationships and support clients in service-related matters and onboard Mashreq Gold profile clients. Proactively drive new-to-bank business to grow Emirati and Islamic business presence. Maintain close contact and relationship with clients to capture a major share of their wallet. Solicit/manage businesses within agreed risk-reward parameters. Deliver liabilities numbers and cross-sell other bank products. Coordinate with product and channel partners to maximize opportunities through regular contacts, feedback, coordination, and cross referrals. Ensure credit risk is managed on facilities execution. Ensure compliance with KYC, AML, account reviews, risk levels, and high value transaction monitoring. Liaise with superiors and team to achieve objectives.

Skills

  • Relationship management
  • Retail banking
  • Sales and marketing
  • KYC
  • AML
  • Cross-selling
  • Credit risk management
  • Client onboarding
  • Product knowledge (liability products, personal loans, cards, insurance)
  • Arabic language proficiency (implied regional knowledge)

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