Guest Services

The jobs in this level are responsible for providing the first point of service to guests which includes answering phone calls, greeting gusts and answering basic clarifications to ensure their satisfaction.

Education • Diploma degree in Administration or Hospitality Experience • 0-2 years of related experience • On -job training Skills • Business Acumen – Level 1 • English Language Skills – Level 1 • IT & Computer Literacy – Level 1 • Quality Orientation - Level 1 • Health & Safety Awareness - Level 1 Competencies • Committed to Dallah – Level 1 • Customer Service Orientation – Level 1 • Initiative – Level 1

Provide first point of service to guests including answering phone calls, greeting guests, and answering basic clarifications to ensure guest satisfaction.