Bahri
Key Accountabilities: Strategy & Planning: Ensure effective cascading of the functional strategy into department business plans for vertical alignment and horizontal integration with other interfacing departments/units. Manage the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices, considering leading standards, productivity improvement, and cost reduction Performance Management: Ensure that all department reports are prepared timely and accurately and meet Bahri’s requirements, policies, and quality standards. People & Leadership: Manage the effective achievement of assigned objectives through the leadership of the department by setting individual objectives, managing performance, developing, and motivating staff to maximize performance. Budgeting & financial planning: Develop and recommend the department budget and monitor financial performance versus the budget while ensuring all activities are conducted in line with the approved guidelines. Policies & Procedures: Manage and ensure effective implementation of departmental policies, procedures, and controls covering all areas of assigned departmental activities so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Functional Responsibilities: • Supervise daily OSV operations, including port clearance, crew changes, and offshore logistics. • Coordinate mobilization and demobilization of EPC vessels, rigs, and barges with relevant stakeholders. • Ensure compliance with Aramco HSE standards, marine guidelines, PTW systems, and applicable regulations. • Monitor vessel readiness, crew competence, and manpower deployment to ensure operational continuity. • Review operational reports, logs, incident reports, and compliance documentation. • Identify and escalate operational risks, delays, and non-conformities as required. • Support project planning through marine resource allocation and contingency planning. • Conduct toolbox talks, safety briefings, and coordination meetings. • Act as the primary escalation point for offshore operational issues and emergencies. • Participate in audits, inspections, and client reviews to maintain compliance and operational excellence. • Evaluate supplier and service provider performance and recommend improvements. • Resolve operational issues with vessels, cargo, and authorities efficiently. • Ensure accurate invoicing and compliance with contractual KPIs. • Handle client complaints and implement corrective actions. • Optimize costs through effective vendor and resource management. • Develop and supervise offshore operations personnel. • Ensure customer complaints are investigated and escalated for root cause analysis. • Measure customer satisfaction through direct client feedback and surveys. • Maintain strong relationships with clients, service providers, port authorities, and regulatory bodies. • Serve as the first point of contact for matters within the area of responsibility. • Report service performance, issues, and recommended solutions to management. Job Requirements • Bachelor’s degree in Marine, Nautical Science, or Offshore Operations qualification • +8 years of offshore operations experience, Minimum 2 years in a supervisory/managerial or acting supervisory/managerial • Proven experience working on Saudi Aramco offshore projects or equivalent major oil & gas operations.