Senior Officer - Wealth and Investment Specialist

As a Senior Officer – Wealth & Investment Specialist (Customer Fulfilment), you will play a key role in supporting the Bank’s Wealth and Investment business by ensuring efficient and well-controlled operations across the full transaction lifecycle. This includes equities, mutual funds, structured products, fixed income, bonds, and bancassurance, with a focus on seamless execution, reconciliations, exception handling, and accurate reporting. Working closely with brokers, asset managers, and insurance partners, you will ensure regulatory compliance and maintain a strong control environment aligned with internal policies. Reporting to the Vice President – Customer Fulfilment Treasury, you will be part of a dynamic team of 7 professionals, contributing to operational excellence, risk management, and continuous improvement. What You’ll Be Doing: Own the end-to-end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance. Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity. Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut-offs and SLAs. Perform and review daily reconciliations across cash, income, units/holdings, and premiums. Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls. Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance. Maintain a strong risk and control environment, including maker-checker controls and audit-ready documentation. Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies. Prepare and deliver accurate MIS and operational reports for management and key stakeholders. Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations. Drive process improvements and operational efficiencies to enhance accuracy and customer experience. Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence. What We’re Looking For: Minimum 5 -7years of banking experience in wealth / investment operations, brokerage operations, securities back office, retail investment products, or bancassurance within banking or financial services. Operates with minimum supervision and takes accountability for end-to-end delivery. Bachelor’s degree in finance, Commerce, Business Administration, Economics, or a related field. Advanced certifications in equities, capital markets, investments, insurance, or operational risk are preferred. Knowledge on AI and Automation tools Languages: English (essential); Arabic (preferred).

Minimum 5-7 years of banking experience in wealth / investment operations, brokerage operations, securities back office, retail investment products, or bancassurance within banking or financial services. Operates with minimum supervision and takes accountability for end-to-end delivery. Bachelor’s degree in finance, Commerce, Business Administration, Economics, or a related field.

Own the end-to-end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance. Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity. Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut-offs and SLAs. Perform and review daily reconciliations across cash, income, units/holdings, and premiums. Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls. Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance. Maintain a strong risk and control environment, including maker-checker controls and audit-ready documentation. Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies. Prepare and deliver accurate MIS and operational reports for management and key stakeholders. Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations. Drive process improvements and operational efficiencies to enhance accuracy and customer experience. Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence.