Healthcare Quality Control, Specialist

Key Accountabilities Ensure implementation of the approved warehouses and Quality procedures. Handle recall requests from the SFDA and the suppliers. Perform a risk assessment study of quality procedures and operations. Manage suppliers' selection and evaluation to ensure that they are providing services that meet the required standards. Manage complaints and ensure that they are resolved promptly and effectively. Manage deviations to ensure that they are investigated and corrected properly. Prepare and Implement proper CAPA plans to address any deviations, monitor the closing and effectiveness of the plan. Conduct all-procedure inspection of all warehouses as per the annual plan Readiness and facilitating performing the internal and external audit Ensure to validate new systems, processes before they are implemented in the warehouse. Applied temperature mapping study for warehouse and vehicles for JED branch Review and approve the temperature mapping plan and final reports for branches Provide FMT monthly report related to ESG (damage WH - damage in transit and tamer list of product expiry by period) Handle return from the customer for approval and inspection before return to valid stock Checking, and approving the labeling and co-packing process and related reports. Undertake any other duties or assignment as required from time to time by the management. Communication & Work Relationships: Internal Supply Chain Department Sales Department Customer Service Department Operations Department External Vendors Saudi Food & Drug Authority SFDA Qualifications/ Experience Education: • Bachelor’s Degree in a related field, such as quality assurance, engineering, and sciences. Field/Years of Experience: 2 to 3 years of experience in the filed.

Bachelor’s Degree in a related field (quality assurance, engineering, or sciences). 2 to 3 years of experience in the field.

Ensure implementation of approved warehouses and quality procedures; handle recall requests from SFDA and suppliers; conduct risk assessment of quality procedures and operations; manage suppliers' selection and evaluation to meet standards; manage complaints and ensure prompt resolution; manage deviations and ensure proper investigation and correction; prepare and implement CAPA plans and monitor effectiveness; conduct all-procedure inspections of warehouses as per annual plan; readiness and facilitation of internal and external audits; validate new systems and processes before implementation in the warehouse; perform temperature mapping studies for warehouse and vehicles; review and approve temperature mapping plans and final reports for branches; provide ESG-related monthly report (damaged WH, damage in transit, product expiry by period); handle customer returns for inspection before return to valid stock; check and approve labeling and co-packing processes and related reports; undertake other duties assigned by management.