Marriott International
Spa Therapist - Heavenly Spa
Dubai, UAEPosted 2 days ago
- Salary
- AED 12k–18k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
High school diploma or G.E.D. equivalent. No related work experience required. No supervisory experience. License or Certification: None.
Responsibilities
Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. They promote Spa services or retail, schedule reservations and confirm appointments, provide answers about services, check in guests, and process payments. They work to create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain professional appearance and communications. They will stand and move around for extended periods, manage reservation software, and perform hands-on tasks such as moving, lifting, carrying, pushing, and pulling objects up to 25 pounds with assistance when needed, including reaching overhead and bending/twisting.
Skills
- Reservation management
- Customer service
- Cash handling / payments processing
- Retail promotion
- Spa services information
- Hospitality communications
- Professional appearance and conduct
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