Marriott International
F&B Service Expert - Lobby Lounge
Dubai, UAEPosted 4 days ago
- Salary
- AED 8k–12k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Responsibilities
Prepare and serve guests, read and verify menu information, interact with guests, move and set up stations, assist kitchen communication, maintain clean work areas and supplies, follow company policies and procedures, uphold quality standards, maintain professional appearance and communications, ensure safety in the workplace, manage items weighing up to 25 pounds alone and up to 50 pounds with assistance, reach overhead and below the knees, bending, twisting, pulling, and stooping as required.
Skills
- Guest service
- Menu reading and verification
- Food and beverage service
- Kitchen communication
- Station setup
- Safety compliance
- Inventory and supplies maintenance
- Professional appearance and communication
- Physical tasks (lifting up to 25 pounds solo, up to 50 pounds with assistance)
- Basic cleaning and sanitation
- Hospitality operations
- High school education or GED (credential)
- Dubai UAE hospitality standards
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