Marriott International
Hostess-Arabic Specialty Restaurant-The Ritz-Carlton Abu Dhabi, Grand Canal
Abu Dhabi, UAEPosted 3 weeks ago
- Salary
- AED 9k–12k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Responsibilities
Greet guests and determine party size; seat guests and arrange seating; guide guests through dining rooms; move and arrange tables, chairs, and settings; ensure appropriate place settings and napkins/silverware; check menus for current and clean state; maintain cleanliness of work areas; monitor dining rooms for seating, service, safety, and guest well-being; follow safety policies and report incidents; ensure uniform and professional appearance; greet and acknowledge guests; communicate professionally; develop positive working relationships; support team; adhere to quality standards; stand or move for extended periods; lift/carry objects up to 10 pounds; perform other reasonable duties as requested by Supervisors.
Skills
- Guest Services
- Table Seating
- Menu Knowledge
- Safety Procedures
- Uniform Appearance
- Communication
- Team Collaboration
- Customer Service
- Maintenance of Cleanliness
- Etiquette
- Incident Reporting
- Problem Solving
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