Marriott International
Sales Coordinator - Marriott Al Forsan
Abu Dhabi, UAEPosted 3 weeks ago
- Salary
- AED 9k–12k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Sales & Business Development
- Work mode
- On site
About the role
POSITION SUMMARY Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None
Responsibilities
Promote awareness of brand image internally and externally. Ensure outstanding requests or problems from the previous day are resolved. Receive, record, and relay messages accurately. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Skills
- Guest services
- Telephone etiquette
- Staff training
- Scheduling
- Supervisory experience
- Conflict resolution
- Safety training
- Hospitality operations
- Brand image promotion
- Communication (clear and professional language)
- Record keeping
- Problem resolution
- Open Door Policy / GFT policy
- Lobby reception
- Property and asset protection
Not sure you fit this role?
Upload your CV and see how you score against Marriott International and every other live job. It's free.
Get my free matchesAED 9k–12k a month· est.
Similar jobs across the Gulf
Reservations Agent - Arabic Speaker - Marriott Al Forsan
Marriott InternationalAbu Dhabi, UAE
AED 3k–5k a month· est.
Assistant Sales Manager - Corporate Proactive | Aloft Abu Dhabi
Marriott InternationalAbu Dhabi, UAE
AED 22k–33k a month· est.
Sales Expert
Marriott InternationalAbu Dhabi, UAE
AED 6k–9k a month· est.
Concierge Supervisor - The Abu Dhabi EDITION
Marriott InternationalAbu Dhabi, UAE
AED 4k–6k a month· est.
Event Executive (Saudi Only)
Marriott InternationalRiyadh, Saudi Arabia
AED 4k–7k a month· est.
Outlet Supervisor
Marriott InternationalAbu Dhabi, UAE
AED 6k–9k a month· est.