Director of Banquet and Outside Catering Operations

START YOUR JOURNEY WITH US JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms (with renovation about to start we are operating 804 rooms currently) and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, and Thai cuisine amongst others. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away. LOVE WHAT YOU DO EVEN MORE At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. JOB SUMMARY Provides strategic and operational leadership for all Banquet and Outside Catering operations, ensuring the flawless planning and execution of meetings, conferences, weddings, social events, exhibitions, high-profile functions and off-site catering experiences. The position has full accountability for service delivery, guest and client satisfaction, financial performance, workforce planning, operational readiness, asset and logistics control, food safety, legal and brand compliance, and the development of a high-performing leadership team. Works in close partnership with Events Planning, Events Booking Center, Culinary, Stewarding, Engineering, Security, Finance, Procurement and other hotel functions to maximize revenue, productivity, quality and reputation while protecting the hotel’s assets and standards. CANDIDATE PROFILE A Full Time senior leadership position based at JW Marriott Marquis Dubai. Operational responsibility for Banquet Operations and Outside Catering Operations across all event spaces and approved off-site venues. Number of Direct Reports - includes Assistant Directors, Senior Banquet Managers, Banquet Managers, Outside Catering Managers and other leadership positions as determined by the organizational structure Titles of Direct Reports - Assistant Directors, Senior Banquet Managers, Banquet Managers, Outside Catering Managers and below, as applicable. Responsible for leading large, complex and simultaneous events requiring extensive cross-functional coordination, logistics and manpower deployment. Responsible for the operational execution and delivery of banquet and outside catering business contributing significantly to the hotel's Food & Beverage and Events revenue performance. Direct impact on GuestVoice, Event Satisfaction, operational profitability, productivity, brand reputation and client retention. Leads large-scale operational teams and workforce deployment supporting hotel-based and off-site events. Contributes to the achievement of annual hotel financial, operational, associate engagement and guest satisfaction objectives through operational excellence and leadership. Education and Experience • Minimum 10 years of progressive experience in Banquet, Catering, Food & Beverage or Event Operations within luxury or five-star hotels, with at least 4 years in a senior leadership capacity. Proven experience leading high-volume banquet operations and complex outside catering events, including large-scale conferences, weddings, VIP functions, exhibitions and high-profile social or corporate events. Demonstrated accountability for departmental budgets, payroll, productivity, cost control, guest satisfaction, talent managem

Minimum 10 years of progressive experience in Banquet, Catering, Food & Beverage or Event Operations within luxury or five-star hotels, with at least 4 years in a senior leadership capacity. Proven experience leading high-volume banquet operations and complex outside catering events, including large-scale conferences, weddings, VIP functions, exhibitions and high-profile social or corporate events. Demonstrated accountability for departmental budgets, payroll, productivity, cost control, guest satisfaction, talent management.

Provides strategic and operational leadership for all Banquet and Outside Catering operations, ensuring flawless planning and execution of meetings, conferences, weddings, social events, exhibitions and off-site catering experiences. Holds full accountability for service delivery, guest and client satisfaction, financial performance, workforce planning, operational readiness, asset and logistics control, food safety, legal and brand compliance, and development of a high-performing leadership team. Collaborates with Events Planning, Events Booking Center, Culinary, Stewarding, Engineering, Security, Finance, Procurement and other hotel functions to maximize revenue, productivity, quality and reputation while protecting the hotel’s assets and standards. Leads large-scale operational teams and workforce deployment for hotel-based and off-site events. Contributes to annual hotel financial, operational, associate engagement and guest satisfaction objectives through operational excellence and leadership.